Walser Buick GMC Bloomington

Slow to get back to me. Vehicle price was over MSRP. Terrible trade in values. Vehicle price was over MSRP. Terrible trade in values. More

Jeremiah W. was amazing I never had to stand in line or wait as soon as I walked into the door I was help.. was amazing I never had to stand in line or wait as soon as I walked into the door I was help.. More

Jeremiah Whittlef was the most informative salesman I've meet. No pressure and honest. See this great man for a vehicle! We were a walk in and he took the time to meet our needs even though he had other eng meet. No pressure and honest. See this great man for a vehicle! We were a walk in and he took the time to meet our needs even though he had other engagements. We were out of town and looking to buy today. We love our Denali! Thank you Jeremiah! More

They'll sell you a car with their inspection report - won't let you take it to a 3rd party mechanic, and then you'll find out that their inspection was pure lies. Within 2 months I needed the tensioner p won't let you take it to a 3rd party mechanic, and then you'll find out that their inspection was pure lies. Within 2 months I needed the tensioner pulley replaced, the fuel module replaced, the resonator (or, as it is a Buick, the entire exhaust system from the catalytic convertor back) needs to be replaced, and the rotors feel warped. 2 months after that? The heater on the drivers side seat stops working, needs that module replaced. Once we hit the coldest part of the year? Now the car has no heat and probably needs the heater core replaced. More

Jeremiah was awesome to work with! Gave us no pressure to buy our GMC Acadia. Have us an awesome trade in price for our Jeep! Will work with him again! buy our GMC Acadia. Have us an awesome trade in price for our Jeep! Will work with him again! More

Visiting Twin Cities from New Mexico and had problem with car overheating. Service tech recommended water pump replacement at cost of $900.00, including parts and labor. While I felt charges were quite exces car overheating. Service tech recommended water pump replacement at cost of $900.00, including parts and labor. While I felt charges were quite excessive, I elected to have work done. Preparing to leave cities for New Mexico, I raised hood to check oil and discovered seven (7) plastic fasteners designed to hold the engine “shroud” in place missing!!!! Drove the car back to shop and the missing parts were replace immediately. I can only imagine what else the mechanic “overlooked” in repairing my vehicle. I would not return to Walser Buick ever again even to have something as insignificant as having tire pressure checked. All in all, both my attitude and checkbook in a sad, sad state. I don’t object to “paying” for quality and excellence; however when I do I expect quality and excellence in return. I guess that if you read this, you have figured out that I would not recommend that anyone go to Walser Buick for any reason what-so-ever! More

I had an excellent experience at Walser Buick GMC Bloomington. My salesperson Jeff found exactly the vehicle I wanted and created a friendly, low pressure atmosphere. I love my Enclave! Bloomington. My salesperson Jeff found exactly the vehicle I wanted and created a friendly, low pressure atmosphere. I love my Enclave! More

Bought a truck from them 5 years ago. Its been a great SUV and they have been great with the follow up service. I will be getting my next one from them too. SUV and they have been great with the follow up service. I will be getting my next one from them too. More

Posting an update in regards to our previously posted negative feedback... We had a meeting with Walser GMC VP Pete Swenson. Pete took the time to meet with us, hear us out, and empathize with our exp negative feedback... We had a meeting with Walser GMC VP Pete Swenson. Pete took the time to meet with us, hear us out, and empathize with our experience about the service that we received from the service department. But most importantly to us, he apologized on behalf of Walser for the situation, and without any hesitation whatsoever, offered to make it 100% right. As a Walser customer of 10 years, we are relieved and thankful that Pete took the time to meet with us personally and make things right. I would encourage anyone else who either reads or posts negative feedback related to Walser GMC to at least give Pete a chance to make things right before just completely walking away from them. I can tell you from our experience that he was genuine and will not disappoint. We simply believe that we are customers worthy of having; and it was clear to us after meeting with Pete that Walser GMC indeed felt the same. I can honestly say that meeting has turned us from becoming detractors into PROMOTERS of Walser GMC, and given our 10 year history as customers, that truly means a lot to us. Thank you Pete. We will gladly come back again. More