Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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It took weeks to get an appointment to have my tailgate door latch looked and they said they needed the car for multiple days. After having the car they couldn't replicate the issue, I had to pay and didn' door latch looked and they said they needed the car for multiple days. After having the car they couldn't replicate the issue, I had to pay and didn't get the problem solved. More
The communication between the dealership and myself was average at best. Text messages took sometimes a day to reply. The replacement came in broken that delayed more. All in all the truck was fixed and wo average at best. Text messages took sometimes a day to reply. The replacement came in broken that delayed more. All in all the truck was fixed and working. More
We found the dealership friendly, courteous, professional, and knowledgeable on the vehicles we were looking at. professional, and knowledgeable on the vehicles we were looking at. More
I don’t trust them. Had a terrible experience with a sales agent in 2020 & my last oil change there they didn’t top off fluids, but said they did! After the oil change y Had a terrible experience with a sales agent in 2020 & my last oil change there they didn’t top off fluids, but said they did! After the oil change you’re give a report of what was checked and done on the vehicle. While they claimed they checked my fluids on the report, my coolant was well below the Low line, my washer fluid was nearly dry, and it put a bad view of the shop. After the terrible sales experience in 2020, I went to the Bloomington Jeep and had amazing service. That’s typically where I take my Jeep for lil changes now, but used the Hopkins location because it’s closer to work. Moving forward, I will NOT use the Hopkins Jeep. Truly terrible location. Not to mention, it seems like anyone I’ve worked with there dislikes their job. Their customer service is a C at best. More
Worst customer service ever, terrible communication, the car was there for 3 days I had to call at the end of the day for an update, to which I never got a return phone call. I asked repeatedly to call my c car was there for 3 days I had to call at the end of the day for an update, to which I never got a return phone call. I asked repeatedly to call my cell phone with updates, they texted my husband once and he asked them o contact me. The guy transposed my number then called to apologize, but no updates on vehicle before or after. Zero apologies for the trouble, poor communication or keeping the car longer than 24hrs More
I leased two Wranglers from here but will never give them another dollar. I went to pay off the second lease, should have been a 15 minute chore. Their sales person wasted HOURS of my time pretending the pap another dollar. I went to pay off the second lease, should have been a 15 minute chore. Their sales person wasted HOURS of my time pretending the paperwork wasn’t ready and tried to sell me an extended warranty EIGHT TIMES despite me saying no every time. At one point he disappeared with my lease contract “just to verify some details” so I couldn’t leave! I happily gave them thousands of dollars for those two leases and was willing to shop a new model in a couple years but never again. Guess I’ll spend my money at Park Jeep in Bloomington instead. Avoid these losers, they will waste your money. More
Spent 3000 dollars on repairs. To have loose parts in back seat and coolant temp sensor not plugged back in correctly. Costing me a tow and another mechanic bill. To have loose parts in back seat and coolant temp sensor not plugged back in correctly. Costing me a tow and another mechanic bill. More



