Walser Chrysler Jeep Dodge RAM | Page 41

Can't get an service appointment in a realistic timeframe. They didn't help me manage my power train warranty. It got cancelled. They removed the heat shield on my last appointment and didn't wan timeframe. They didn't help me manage my power train warranty. It got cancelled. They removed the heat shield on my last appointment and didn't want to order a new one. Staff not trained well. Some staff not very friendly. More

The service was good. Attentive and fit in an additional service for the nail in my tire. Attentive and fit in an additional service for the nail in my tire. More

This dealership is way too expensive. They completed a realignment for my jeep and only inspected 3 other issues I requested and I came home with a $500 bill. Avoid if you can. They completed a realignment for my jeep and only inspected 3 other issues I requested and I came home with a $500 bill. Avoid if you can. More

The service tech that helped was Amber Larson and she was fantastic. The problem of course was intermittent and a pressure test did not reproduce the leak. I made a video of the leaking hose that only leak fantastic. The problem of course was intermittent and a pressure test did not reproduce the leak. I made a video of the leaking hose that only leaked when cold at first start. She asked me to send it to her and they fixed it immediately. No more leaks! Very good communication , availability and cooperation. They also provided a free ride to/from my home. Great experience at dealership!! More

Friendly staff, casual relaxed atmosphere, If I had to knock anything it would be the attention to detail in the detailing department. knock anything it would be the attention to detail in the detailing department. More

I really don't have anything good to say about the mechanics or the service side of this dealership. I have a 2016 grand caravan with a 3.6. It had rocker arm noise on cold start up for about si mechanics or the service side of this dealership. I have a 2016 grand caravan with a 3.6. It had rocker arm noise on cold start up for about six weeks. I could hear it 20 feet away every morning. I brought it in, it sat overnight, the next day when the mechanics started it they said they couldn't hear anything. So I said, let it sit overnight again and I will come down in the morning and start it when I'm there. Low and behold two hours later I received a text saying that the mechanic had heard it ticking. When I say ticking, it was more of a rattle, this is a common problem. They tore it down and there was a bad rocker arm and tappets. Thankfully I had purchased a warranty when I bought it used so it was covered. It still has some ticking, I need to get it back. It would be nice to find a dealership and mechanics that take pride in what they do and put their customers first because that's who keeps them in business. P.S. I will never buy another Dodge product again. More

Friendly staff, very professional. Clean facilities and the services completed are done in a reasonable time. Clean facilities and the services completed are done in a reasonable time. More

Every point of the process was easy and professional. Super nice staff and I am really happy with my new vehicle! Super nice staff and I am really happy with my new vehicle! More

Wonderful dealership. I have leased 5 Grand Cherokees and always excellent service. Daniel Falzone and Thomas Duffy were great! I have leased 5 Grand Cherokees and always excellent service. Daniel Falzone and Thomas Duffy were great! More

Great service, dependable, and great service with knowledgeable personnel. Great service and waiting area clean and friendly. knowledgeable personnel. Great service and waiting area clean and friendly. More