Walser Honda

Very busy. I didn't know I needed an appointment. Im from Mankato. Drove up on a whim. I didn't know I needed an appointment. Im from Mankato. Drove up on a whim. More

The service advisor was fantastic. Extremely personable and helped explain a feature I did not understand. He was efficient with paperwork and getting me out the door. My 3 star rati Extremely personable and helped explain a feature I did not understand. He was efficient with paperwork and getting me out the door. My 3 star rating is due to the tech himself. When I got my van back my tire pressure light was on. It was not on and had never come on in the 9.5 months I had owned the vehicle. I assumed it was weather related. I brought it home and my husband, who is a tech had to fill not only the one tire but all 4 total. They were set to 32, low tire was at 28. The recommended pressure is 36. The paperwork did not reflect the actual tire pressure on my vehicle. It was clear it was not checked accurately. More

Had another great experience trading in my crv for a Ridgeline! Brandon F is fantastic per usual! Ridgeline! Brandon F is fantastic per usual! More

2 hour+ wait time for a simple diagnostic, even with an appointment. Brought my car in with three issues -- one of those issues was fixed properly, but the other two were not. When I came in a second time appointment. Brought my car in with three issues -- one of those issues was fixed properly, but the other two were not. When I came in a second time to explain that the problem had not been fixed, they tried to charge me for a second inspection even though I already paid the first time. It was also frustrating that I was unable to speak directly to anyone who was actually working on the car, only to a customer service middleman. More

Transaction was handled in a professional, efficient manner. We really enjoyed dealing with Tyler Orlando and Karen Revers. We were amazed we could take delivery of our new CR-V the same day. I had p manner. We really enjoyed dealing with Tyler Orlando and Karen Revers. We were amazed we could take delivery of our new CR-V the same day. I had previously asked for a value of my Lexus on Kelly Blue Book and was pleased with the trade-in offer from Karen. More

Ben was on top of things, efficient, helpful, and a pleasure to work with. I will definitely continue to come back. pleasure to work with. I will definitely continue to come back. More

Efficient communication, good selection of vehicles, upfront pricing, knowledgeable salesperson, and no separate finance manager - recommended! upfront pricing, knowledgeable salesperson, and no separate finance manager - recommended! More

Very nice very informative, got my car what it needed. Will do more maintenance there. Will do more maintenance there. More

Service always has been addressed here never had a problem with the service. Until next time problem with the service. Until next time More

Convenient to schedule service via online. Service staff, Mr.Ben or Benjamin Hurrle provided a friendly,respectful, & helpful (advised related to service needs) customer service that made me f Service staff, Mr.Ben or Benjamin Hurrle provided a friendly,respectful, & helpful (advised related to service needs) customer service that made me feel worth bringing my car for servicing here (unlike 1-2 times in the past when I had someone else). And this time, it was completed within 1 hr and 15 mins like Ben informed me at the start. Thank you! More