Walser Honda

Honest, will work with you to get you the right vehicle and price you can afford. and price you can afford. More

Everyone is very friendly and open. I've purchased over ten vehicles there and will be going back for my next vehicle. I've purchased over ten vehicles there and will be going back for my next vehicle. More

Everyone was very helpful and professional. Our sales rep Ryan Pettipiece was very helpful with educating our daughter for her first car purchase about the cars and buying process Our sales rep Ryan Pettipiece was very helpful with educating our daughter for her first car purchase about the cars and buying process More

I have been using Walser Honda for years. Always great service and communication from their service managers and technicians. Always great service and communication from their service managers and technicians. More

I give the dealership a low rating in terms of customer support. I paid the full amount, no negotiations via ACH transfer, it took the dealership several days to get back to me even though the funds were t support. I paid the full amount, no negotiations via ACH transfer, it took the dealership several days to get back to me even though the funds were transferred to walser the next day. While I respect the process, I never got a straight answer as why it took.so long. I had to call several times to follow up which is unacceptable. At the end, I did ask as a curtesy for replacing the missing driver side's floor mat. I got a straight NO from Phil. Not even sorry that's not possible. I summary, I don't expect to do more business with Walser based on my experience. Thank you for your attention to this matter. More

The experience was, in a word, good. I trusted the people I dealt with and felt comfortable as the negotiation and process unfolded. In the end, I was happy with both the deal and the I trusted the people I dealt with and felt comfortable as the negotiation and process unfolded. In the end, I was happy with both the deal and the car I chose- which was not the one I went there to buy. The only thing I would fault is the actual administrative procedure at Walser. Once the decisions were made (the car, the price, how it was to be paid, accessories and so forth, things slowed to a crawl, We spend nearly an hour at the table alone, and in that time various people would join us at the table to lay our certain specific points, offers, clarifications, questions, etc. I kept thinking “This is a process that repeats here frequently, yet it seems so slow and disjointed”. Eventually the process ended and we got out of there with the car- but virtually no paperwork. The paperwork came by email a few days later, and I printed and bound it. I say all this with some familiarity because we had bought another new car just two weeks earlier, and that process, while not speedy, went rather smoothly and relatively quickly. There may well have been complications in processing our paperwork- I don’t know. I applied for a military discount, and that necessitated a credit application, and then there were some details that required other collaborations- again, I don’t know what was going on, but whatever it was seeemed to take a long time. More

Very nice and explained everything clearly. Even though they couldn't find what the issue is. Even though they couldn't find what the issue is. More

Cameron Thompson was incredibly friendly, and the communication throughout was fantastic. The complimentary Lyft rides were a huge help and made the experience even smoother. I had a great overall ex communication throughout was fantastic. The complimentary Lyft rides were a huge help and made the experience even smoother. I had a great overall experience—keep up the excellent work, Burnsville Honda More

I was treated well . Personnel are friendly and courteous. I got an excellent deal on a used car as well as the trade in. I’m very happy with the experience. Personnel are friendly and courteous. I got an excellent deal on a used car as well as the trade in. I’m very happy with the experience. More

The service department went beyond my expectations taking care of my car and the repair work it needed. The technician (13739) did an extraordinary job diagnosing the problems with the car and making recomme care of my car and the repair work it needed. The technician (13739) did an extraordinary job diagnosing the problems with the car and making recommendations for the repairs. I would say this was probably the best service experience I have had. More