Walser Toyota

Arrived on time for my appointment and it took 1. 5 hrs to complete the oil change. 5 hrs to complete the oil change. More

Friendly and eve efficient service in a facility that seems very next level as far as customer comfort. seems very next level as far as customer comfort. More

Clean with great service, efficient staff members and a wonderful lobby for us to wait in while our car is serviced. wonderful lobby for us to wait in while our car is serviced. More

Easiest, most pleasant experience I've ever had buying a car. The website has comprehensive information on used vehicles available, test drive was simple, signed the paperwork and they washed and vacuumed t car. The website has comprehensive information on used vehicles available, test drive was simple, signed the paperwork and they washed and vacuumed the car before handing over the keys. Ask for Kela! More

Incredibly friendly staff and an amazing ability to not only get our vehicle diagnosed the same day, but also fixed that very same day! Being from out of state on a visit to the area, it was vitally impor only get our vehicle diagnosed the same day, but also fixed that very same day! Being from out of state on a visit to the area, it was vitally important to get the issue fixed - and Walser Toyota came through. Marco was incredibly helpful in arranging our repairs, our rental, and assisting with any questions along the way. For a dealership and service department of this size to have the size and capability it had, yet the friendly individual service it displayed, was highly impressive. More

it was fast and easy to schedule. my car was ready by the time a need it my car was ready by the time a need it More

For first time being there, It was very good experience. Nice, big place and good customer services. Nice, big place and good customer services. More

Employees are friendly, understanding, helpful and patient. There's a waiting area as well. They have the convince to get updates through text or emails as well as pay online or make requests online. patient. There's a waiting area as well. They have the convince to get updates through text or emails as well as pay online or make requests online. Making appointments and rescheduling is easy. As well as receiving documents of said services or updates through paper form before leaving or via online in real-time. More

Matt helped us get the brake light pulse system fixed no problem. Everyone was very helpful and it is plainly obvious that walser wants our business Appreciated tge has top off and wash. Big thanks. problem. Everyone was very helpful and it is plainly obvious that walser wants our business Appreciated tge has top off and wash. Big thanks. More

The service/communication was great during the process, but once the sale was complete, the service went downhill. The vehicle we bought was certified used, and although we checked many features of the veh but once the sale was complete, the service went downhill. The vehicle we bought was certified used, and although we checked many features of the vehicle, we didn't touch everything (lesson learned!). One of the third row seats would not go down, the mechanism within the lever was broken. We reached out to see if they would fix it, since we just bought it. We kept getting told by the salesman that sold us the car, he was checking with the service manager. No resolution was ever provided, and we had to keep reaching out for an update, no proactive action was taken on their end. After the 3rd or 4th attempt of reaching out, we were frustrated and gave up. It seems like once the sale is complete, they dont care about the level of service they provide. Its disappointing. More