Brian Wittmayer immediately understood what I was looking for in an SUV and was very patient in taking as much time as I needed to answer questions and help me find the right one. Even though at times he had other people waiting to see him, he never made me feel rushed or that they were more important than me. I had the same experience with Shemuel McCraney when she took care of financing my car. She explained my options for the extended warranty, etc. and did not rush me to make a decision. Overall very pleasant (and actually fun) experience with no pressure to buy.