Walt Massey Chevrolet Hattiesburg

The sales department is great, but the service center lacks customer service. The service manager demonstrates a lack of integrity, as they refused to address issues that were previously unresolved. I wo lacks customer service. The service manager demonstrates a lack of integrity, as they refused to address issues that were previously unresolved. I would not recommend this dealership. More

"I had a fantastic experience working with Patricia at Walt Massey. She was incredibly patient and understanding, taking the time to answer all of my questions thoroughly. She was also very knowledgeable Walt Massey. She was incredibly patient and understanding, taking the time to answer all of my questions thoroughly. She was also very knowledgeable about the vehicles and helped me find the perfect car for my needs. I appreciated her professionalism and her willingness to go the extra mile to make sure I was happy with my purchase. The car buying process was so smooth. I would highly recommend her to anyone looking for a car!" More

This wasn't my first car-buying experience from Walt Massey Chevrolet in Hattiesburg, but it was definitely my favorite. When I walked in the door, I wasn't sure I was going to purchase that day. I was Massey Chevrolet in Hattiesburg, but it was definitely my favorite. When I walked in the door, I wasn't sure I was going to purchase that day. I was mainly there to settle a debate between two different models of cars they sold, and I was worried about being able to get a brand new car as a single mother with fair credit. Austin may have just done a really good job at using his skills and education to sell a car that day, but he also unintentionally made friend for life that day, being able to connect really well with his customer who wasn't expecting to have such a deep and interesting conversation that meant very much to me on top of the fact that he was very attentive to the fact that he realized I knew exactly what I wanted and had done extensive research. Anyone can sell a car. Not everyone can make a person's day like he did. You guys are very lucky to have him on your team, and he deserves the best in life. He listened to everything I wanted, and he made sure I got it before I left. More

Courtney provides excellent customer service! She is very thorough and knowledgeable in the service department. She is very thorough and knowledgeable in the service department. More

Heather McGee was so amazing. She made this whole experience actually enjoyable and painless. My wife got the perfect car and at the perfect price, Josh Sutton got our financing a She made this whole experience actually enjoyable and painless. My wife got the perfect car and at the perfect price, Josh Sutton got our financing and even hooked us up with a warranty/Gap at a great price. Thanks again for everything. More

Great customer service and closed on the exact vehicle I wanted. Will do business here again in future wanted. Will do business here again in future More

I did an online application and within 10 minutes or less i received a phone call frrom Heather McGee from Walt Masey. From then on she never missed a beat with helping me purchase my 2023 GMC Terrain. I to i received a phone call frrom Heather McGee from Walt Masey. From then on she never missed a beat with helping me purchase my 2023 GMC Terrain. I told her that I was nervous but she replied "I am going to do everything I can to get this vehicle" and she did just that. I am so grateful. Again thank you Heather and Walt Masey. I'm enjoying my New ride. More

Heather was a pleasure to work with. She went above and beyond to find a vehicle which had all the options I wanted. I will definitely refer others to her. She went above and beyond to find a vehicle which had all the options I wanted. I will definitely refer others to her. More

First of all I want to thank Mr Jamie the manager he was so nice. He didn’t waste any time in assisting us even though he did not have the appointment with us. He just dived right in. He sat in assisting us so nice. He didn’t waste any time in assisting us even though he did not have the appointment with us. He just dived right in. He sat in assisting us and he made things happen for me I’m very grateful and thankful. I will always come there to buy new vehicles Also, Dalton was an exceptional salesman. He assisted us answer all my questions he made me feel very comfortable He always updated us so we will know everything that’s going on and that made us feel secure and made us feel like we can trust and for that, I thank him for his consideration and devotion to assist with customer care and customer service I service my vehicles there and they give me great service as well. I hope this never changes so I will always come back and always send a lot of people there just to service the vehicles because I love good customer service and they give you that they’re very trustworthy, caring devoted in what they do so thank you Mr Jamie. You have changed my life by what you have done for me so I thank you for that for everything you do, we appreciate you and Mr. Dalton.as well More