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Walt Massey Chevrolet Marion

Marion, AR

Overview
Employees
Reviews
Vehicles
4.3
50 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
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6601 Interstate 55 Access Road

Marion, AR

72364

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Showing 50 reviews

September 11, 2025

Spent 2636. 36 for work that didn’t fix the problem. After 8 days at your shop. Business at Walt Massey is no more. More

by PBbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet Marion responded

We’re very sorry your repair experience left you feeling this way. Our General Manager, Dan Schian, would like to speak with you directly to review what happened and work toward a resolution. Please call him at your convenience so we can address your concerns.

September 08, 2025

I give Robert Brown 5 stars. However My 10:30 oil change and tire rotation appointment took an hour and 30 minutes. More

by Barbmusic1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Sexton
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad Robert took great care of you and earned 5 stars! We do apologize for the longer-than-expected wait on your service—we’ll review this to see how we can improve timeliness moving forward.

September 08, 2025

For a small dealership it has always given us exceptional service equal or better than the large dealership we do business with Very accommodating to out time schedule More

by Mbriggs2484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haven’t any management issues , Kelly Sexton
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet Marion responded

We’re so glad to hear our team has provided service that rivals larger dealerships while also accommodating your schedule. We appreciate your trust and look forward to continuing to serve you!

September 07, 2025

I had a good experience with Marcus. He is a really good guy and will shoot you straight. More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear Marcus made such a positive impression and gave you an honest, straightforward experience. Thanks for sharing your feedback!

September 05, 2025

I had terrible experience with this company. Didn't back up what the previous tech salesperson told me. Thanks More

by MILLER.CORA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Schian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wallace
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lugo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Brawner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Sexton
Report | Print
Sep 05, 2025 -

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience. We’d like the chance to address this directly and work toward a resolution. Please contact our COO, Dan Schian, at 404-542-4983 so we can rectify the situation.

August 30, 2025

great experience and i would recommend anyone who wants a vehicle to go to these guys More

by paytonvoyles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad you had such a great experience! Thank you for recommending us—it means a lot to know you’d send others our way.

August 27, 2025

Dealership and restroom very clean. . Personal professional and courtesy I had a7:30 appointment for an oil change left dealer 1:45 later More

by lynnhester1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Sexton
Report | Print
Aug 27, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad you found everything clean and professional during your visit. Thank you for coming in for your oil change—we appreciate you starting your day with us!

August 25, 2025

I was very pleased with the speed of my repairs. It was great customer service!! More

by mdstallings1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Sexton
Report | Print
Aug 25, 2025 -

Walt Massey Chevrolet Marion responded

We’re glad to hear your repairs were handled quickly and that you received great customer service! Thanks for sharing your experience.

August 21, 2025

Great dealer employees are great. They really took care of me on my last service. More

by dfarrell1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Schian
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Staci Brawner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladarrius Woodard
Report | Print
Aug 25, 2025 -

Walt Massey Chevrolet Marion responded

We’re happy to know our team took great care of you during your service visit! Thank you for the kind words.

August 20, 2025

Helped us when we needed it most. Our 2025 Buick Enclave broke a belt while we were on vacation. They took great care care of us. More

by Stan Riehn
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Brown
Report | Print
Aug 21, 2025 -

Walt Massey Chevrolet Marion responded

We’re so glad our team was able to help you during your vacation and get your Enclave taken care of quickly. It’s great to know we could be there when you needed it most!

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