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Walt Massey Chevrolet Marion
Marion, AR
50 Reviews
At Walt Massey Chevrolet in Marion, you're just 15 minutes from downtown Memphis and a world away from the high-pressure, high-price experience. Whether you’re shopping for a brand-new Chevy Silverado, a fuel-efficient Malibu, or a dependable pre-owned vehicle, our team is here to make your car-buying journey easy and enjoyable. We offer transparent pricing, competitive financing, and a laid-back atmosphere focused on earning your trust. And with factory-trained technicians on site, we’ll be here to support you well beyond the sale. Come see why more Memphis-area drivers are making the short drive to Marion — and driving home happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 50 reviews
August 20, 2025
Helped us when we needed it most. Our 2025 Buick Enclave broke a belt while we were on vacation. They took great care care of us. Our 2025 Buick Enclave broke a belt while we were on vacation. They took great care care of us. More
by Stan Riehn
Verified Customer
August 20, 2025
I never spoke with Dan. My salesman was James Ford. Give him a 5 star review. Amber was very helpful and we had fun dealing with her. So far I'm very happy with the purcha My salesman was James Ford. Give him a 5 star review. Amber was very helpful and we had fun dealing with her. So far I'm very happy with the purchase. More
by rgreider59
August 18, 2025
Robert and staff are professional kind and knowledgeable. I had to cancel once due to family emergency and was able to get right back in. You just gained a new customer's approval and aporeciation! I had to cancel once due to family emergency and was able to get right back in. You just gained a new customer's approval and aporeciation! More
by candismith1210
Employees Worked With
August 16, 2025
The salesman was very knowledgeable and helpful. The sales manager was very helpful in getting the best rates The sales manager was very helpful in getting the best rates More
by jmarksteele
August 16, 2025
Fast, friendly, and excellent service. . Everything was handled from the comfort of my own home. The process could not have been any easier. . Everything was handled from the comfort of my own home. The process could not have been any easier. More
by ryncurry
August 13, 2025
Great service and professional staff was willing to help with questions about your vehicle problems with questions about your vehicle problems More
by D. Jackson
August 09, 2025
Horrible customer service. No communication at all. Kept my truck for 3 days found nothing but didn’t bother to return any of my calls or text. I finally had to just go pick it No communication at all. Kept my truck for 3 days found nothing but didn’t bother to return any of my calls or text. I finally had to just go pick it up and nobody knew anything. The service advisor, still after 3 days of calling never returned a phone call to let me know anything. More
by Jmarcos
August 07, 2025
Happy with my new truck. James was very easy to deal and kept me informed during the whole process.satisfied with the price of my new truck and with what i recieved for my tra James was very easy to deal and kept me informed during the whole process.satisfied with the price of my new truck and with what i recieved for my trade More
by burnettjd54
July 31, 2025
Nobody calls $179 computer programming was 580 Nobody gets an OK before charging me 400 more dollars before the work Told me the car is still stuck in third gear. The car was never stuck in third gear?? gets an OK before charging me 400 more dollars before the work Told me the car is still stuck in third gear. The car was never stuck in third gear??? Nobody answers the phone or calls you back Call down there a day after they sent me a text saying they were working on it to check on it. They said they couldn’t get it started/it had a brand new battery/I think somebody left the ignition on. Robert seemed OK Shop foreman seemed like a really good mechanic More
by Riggerken007
July 30, 2025
For some reason they didn't have me in the system as I was told I was but they immediately scheduled me in and took care of my problem while I was there. was told I was but they immediately scheduled me in and took care of my problem while I was there. More
by Cut6800
Employees Worked With
