Walt Massey Chevrolet Marion
Marion, AR
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We took our vehicle to Walt Massey in Marian to get fixed. Fuel pump control module. $80 part cost us $410 to put on after having our vehicle for 6 weeks! Took 3 weeks just to get a call back. Robert t fixed. Fuel pump control module. $80 part cost us $410 to put on after having our vehicle for 6 weeks! Took 3 weeks just to get a call back. Robert took our call the first day and then we never heard from him again. After having our vehicle for 5 weeks they wanted us to come in and trade it off, acting like they couldn’t fix it. The lady had already picked the vehicle they wanted us to purchase which was about 76,000 dollars with worse gas mileage than ours and less seating room. After telling them we weren’t interested in trading now and telling them that we would just have our truck towed somewhere else, the service guy begged for us to give him two more days. Well it was Saturday and couldn’t really get it moved until Monday anyway, so we said sure, but if it wasn’t fixed by Monday we were picking it up. They called Monday at 2:30 stating they knew what the problem was and could get it done. It literally took two hours for them to call back and say it was ready. I truly believe this was all a run around to try to get more business and money out of us. Never again! More
The guy in the service department was nice but the tech did not fix my problem. My heater hose is still leaking. They installed a new hose that I supplied. did not fix my problem. My heater hose is still leaking. They installed a new hose that I supplied. More
Service was fast and friendly! Staci and Colton took the best care of us as always! Staci and Colton took the best care of us as always! More
Great service! Colton was very professional kept me informed about the process of my car ! Colton was very professional kept me informed about the process of my car ! More
The first oil change was free, so that was great, but they also rotated my tires, which I wasn't expecting. Receiving that unexpected service was even more appreciated. they also rotated my tires, which I wasn't expecting. Receiving that unexpected service was even more appreciated. More
I was kept advised of progress on determining issues related to my vehicle. Once determined, repairs were in a timely manner. related to my vehicle. Once determined, repairs were in a timely manner. More



