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Walt Massey Chrysler Dodge Jeep Ram Fiat

Jackson, MS

Overview
Employees
Reviews
Vehicles
3.8
70 Reviews
Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson in Jackson, MS, is proud to be an automotive leader in our area. Since opening our doors, Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Walt Massey Chrysler Dodge Jeep Ram FIAT Jackson will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

5395 I-55 North

Jackson, MS

39206

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Showing 70 reviews

June 02, 2026

Clean waiting area, friendly and attentive staff assuring car care quality results. Great staff! Amazing More

by stephanieporter0614
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jun 03, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re glad you enjoyed the clean waiting area and felt well taken care of by the team. It’s great to hear the staff was friendly, attentive, and focused on quality service. We appreciate your business and the kind words!

June 02, 2026

Being my first time using there truck dealership in Jackson the service was really outstanding More

by thinman1145
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re thrilled to hear your first experience with our truck dealership in Jackson was an outstanding one. Making a great first impression is important to us, and we’re glad our team provided the level of service you deserve. We truly appreciate your support and look forward to serving you again in the future!

May 29, 2026

The team went above and beyond to meet my expectations by getting me in a ride! More

by kimmyjohn80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Signaigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deandro Weatherby
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Jun 01, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind words! We’re thrilled to hear our team went above and beyond to help get you into a vehicle and meet your expectations. Helping our customers find the right ride and making the process as smooth as possible is what we strive for every day. We truly appreciate your support and thank you for choosing us!

May 28, 2026

Poor communication, service advisor has a very bad attitude Could use some training on customer service More

by singletonantonio195
Recommend Dealer
No
Employees Worked With
Crystal Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Lee
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May 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

May 27, 2026

The whole transaction went amazingly smooth. The team treated me like family! I will definitely go back to but from the team at Walt Massey! More

by jstephens9664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lucas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your kind feedback! We’re thrilled to hear your transaction went so smoothly and that our team made you feel like family throughout the experience. That’s exactly the kind of experience we strive to provide for every customer. We truly appreciate your support and look forward to helping you again in the future at Walt Massey Auto.

May 27, 2026

Timely, very courteous I did not have to wait forever on my vehicle, service was right on schedule More

by HHDORSEY
Recommend Dealer
Yes
Employees Worked With
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cosby
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May 28, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your kind feedback! We’re glad to hear your service was timely, courteous, and completed right on schedule. Providing efficient service without long wait times is always our goal. We truly appreciate your support and look forward to serving you again!

May 27, 2026

I had a great experience as I always do when I visit this business. Exceptional service. More

by hollins.peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for your continued support and kind words! We’re thrilled to hear you consistently have a great experience with our team. Providing exceptional service is always our goal, and we truly appreciate your trust in us!

May 26, 2026

Our service advisor- she was great- the people doing the work - not good. When my vehicle was returned- every check engine light and warning was going off on the dash. My panoramic moon roof wouldn't work a More

by uniquetouchpaint
Recommend Dealer
No
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May 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

May 26, 2026

I had a coupon for a oil change, tire rotation and a car wash, but I didn't get a car wash More

by jamalwince
Recommend Dealer
No
Employees Worked With
I had a coupon for a oil change, tire rotation and a car wash, but I didn't get a car wash
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May 29, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Andrew Lucas, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 414-8811.

May 25, 2026

1st time the re. Great customer support Very concerned with by explaining any problems and offering reasonable solutions. More

by a-kirkwood
Recommend Dealer
Yes
Employees Worked With
Kimberly and Jeff
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May 26, 2026 -

Walt Massey Chrysler Dodge Jeep Ram Fiat responded

Thank you for your feedback! We’re glad your first experience with us was a positive one. Providing great customer support, clearly explaining concerns, and offering reasonable solutions are all very important to our team. We truly appreciate your support and look forward to serving you again!

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