Walter's Audi

My experience This is my first time purchasing an Audi. I was in the market for a few weeks trying to find the car I want with the best price and the terms that I w This is my first time purchasing an Audi. I was in the market for a few weeks trying to find the car I want with the best price and the terms that I want. I found this dealership in Riverside,CA which is 30 miles away from where I live. I found the exact Audi that I want with a specific package. Brett Mckinley helped me every step of the way in order for me to get this car. Brett is very professional, concise, and reliable. He answered all my questions and he knew exactly what my situation was, not to mention that he NEVER missed a call from me. Because of this, I stopped shopping elsewhere and decided to do business here instead. Overall, I had such an awesome experience and I finally get to drive the car I want with the terms I want. I highly recommend Brett to anyone who wants to skip the xxxxxxxx and be treated as a valued customer. -Kyle M. More

The most enjoyable and convenient car buying experience. Walter's Audi was recommended to us via COSTCO Auto Program. Our past experiences had all been negative dealing with pushy and not so honest car deal Walter's Audi was recommended to us via COSTCO Auto Program. Our past experiences had all been negative dealing with pushy and not so honest car dealerships. However, from the first phone call we received from Walter's Audi until we drove away with our new car a week later, we felt happy and well served. Everyone at this dealership we interacted with proved to be extremely professional, well-informed, and accommodating. This was one of our most enjoyable and convenient car buying experiences that we ever had. More

Go see DAVID LE My husband and I were shopping for a new car. We walked into Walter's Audi where we were greeted by David Le. David asked open ended questions to trul My husband and I were shopping for a new car. We walked into Walter's Audi where we were greeted by David Le. David asked open ended questions to truly understand our needs and took us upstairs to look at the A3 and A4 models. My husband walked by an A3 and completely fell in love with it. We took it for a test drive where David explained all the features and benefits. At the end of the test drive we told David that we would like to sleep on it before making the decision. He was very understanding and did not pressure us at all. He let us know he would be there the following day. We came back and David's service was still exceptional. He simply asked questions, listened, and was a complete advocate for us. We never once felt pressured or just another sale. He made us feel like family. He never once tried to deter from our wants and needs. He was patient, kind, genuine, and knowledgable. You can tell he prides himself on his service and reputation. He may work for Walter's Audi but he presents himself as if it was his own company with the customer always in mind. David has earned our business and we plan to do business with him in the future. We will always recommend our family and friends go see David at Walter's Audi. Thank you for hiring such a wonderful soul to serve our community. I work in customer service and always appreciate great service when recieved. We definitely feel we gained a friend here with David. We cant wait to stop in just to say hi when getting our free car wash or getting the car serviced. David even offered to stop by our house on his own time next week to go over more car features if we wish. First class service. I cant thank you enough for employing such a wonderful man. Andy Bartoli, Finance, was great! Very personalized and welcoming. It was like hanging out with a friend, making signing paperwork enjoyable. More

Always Excellent Service :-) It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that It is always a pleasure to have my cars serviced here. Ron greeted me immediately and started my paperwork. He even advised me of a system update that they would perform and told me my wait time. As I waited, he continued to check up on me and let me know that status of my car. When my car was ready, he throughly went over what was completed and even walked me out to my car. I am always satisfied with having Walter's Audi service my Q3 as well as having the great customer service. More

Excellent service It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he p It was my second time getting my car service at Walter's Audi and Javier was the one I have dealt with. I was really satisfied with all the help he provided from the first time I was there til the most recent visit. From getting a loner and getting my car fixed in a timely manner, I also liked that he kept me updated with the progress of my car thru text messages. Alex was really welcoming and greeted me with a big smile when I picked up my car. Cynthia was the person who helped me on the phone, she is just awesome! More

Fast, informative and pleasant. Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progres Alex greeted me immediately upon by arrival and had me on my way in a great loaner car in no time. He was very friendly and updated me on the progress. I was very satisfied with the service. More

15k mile service Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and textin Every time I come into Walter, it is a pleasure! All the employees are extremely welcoming! I love that they are keeping up with technology and texting us when our car is almost done, and completed! Ron also adds the touch of walking out out to the car to make sure everything was done properly! Love this dealership! More

First time visit to Walter's Audi I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling I was pleasantly surprised with my first-ever experience at Walter's Audi. My A6 3.0T Quattro was due for service yet I had procrastinated in calling to make an appointment: I was pleased to get in on the morning I called. When I arrived, the service department was busy. My service advisor, Stacy Samuel, was busy assisting another customer so Ron jumped in to get me checked in. They arranged a shuttle to take me to the mall to kill time while my car was being serviced. Stacy kept me informed and immediately sent a shuttle to pick me up when my car was finished. The serivice department was still pretty busy when I was checking out yet Stacy made me feel like I was the only person there. I thoroughly appreciated the genuine friendly service and would absolulutley recommend this dealer! Thank you,, Stacy and Ron, for exceeding my expectations. More

Great experience ! Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Se Took my S3 in for the 5k service. Stacy Samuel was my advisor....what a warm and personable person. She introduced herself and saw that I was from Seattle (Seahawk shirt/cap) and we spoke several times as she would let me know the status of my car. The sales person that sold me the car (Cory) still remembered me as well, overall a very nice visit. More

"Excellent service" This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very This is the second or third time having service maintenance for my Audi, Ron Frasier has been the employee I have dealt with. He has always been very friendly, knowledgeable and courtesy. I can't say enough about the Walters Audi group just wonderful service all around😊 More