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Walter's Audi
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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MIL on! Check engine light came on a short run to South Pasadena, no change in vehicle performance. Took to Walter's Audi for diagnosis and repair, initially Check engine light came on a short run to South Pasadena, no change in vehicle performance. Took to Walter's Audi for diagnosis and repair, initially assisted by Stacy and then placed in the care of Javier Juarez. Arrived without a pre-scheduled service appointment and I treated as if they were expecting me upon late afternoon service lounge entrance. A faulty fuel tank sensor was diagnosed and replaced, along with a factory software upgrade for the AC. The entire took less than 90 minutes, I was in a hurry so i had to pass on the complimentary car wash. I time visit, new repeat customer.... Javier.... thanks again! More
Routine Service with a back-up camera issue As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, As always, Stacy Samuel provided a warm welcome and an efficient check-in, and Ron Frasier apprised of work to be done, through scheduling, updating, and completion.. Excellence with a smile! More
Great Car Purchasing Experience with Dan Ebach When I step into Walter's Audi at Riverside, I didn't expect that we would nail down a car here, until we met Dan Ebach. He was so kind to introduce A When I step into Walter's Audi at Riverside, I didn't expect that we would nail down a car here, until we met Dan Ebach. He was so kind to introduce Audi Q7 to us and guide us through the process of finding the right car. Considerate enough, he made this car purchasing a quite pleasant experience. If you have ever had a bad experience with car dealer and consider an audi this time, Dan may be your remedy for the bad memory with car purchasing. More
Ronald Frasier My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was ver My service writer Ron Frasier was very helpful always keeping me informed on the status of my vehicle. He explained everything to me. The shop was very clean and professional. I will defend go back to Walters again. More
Great at sale, no follow up Out of 4 calls to salesman and two with manager we still have no results. We are missing vehicle jack, tool kit, chocks, wheel lock kit and requested Out of 4 calls to salesman and two with manager we still have no results. We are missing vehicle jack, tool kit, chocks, wheel lock kit and requested touch up paint and the multimedia chip that was taken on purchase date. We chose this dealer based on reviews but looks like we will have to use a different one If we expect real service More
Truly exceptional and professional experience at this Audi dealership. Brett McKinley, my salesperson went beyond the call of duty to accommodate my needs for my new Audi by locating the vehicle at this Audi dealership. Brett McKinley, my salesperson went beyond the call of duty to accommodate my needs for my new Audi by locating the vehicle I was looking for and making a great deal on it. He is truly a professional, honest and straightforward with no gimmick approach to car sales, which is very rare these days. Will see him again for my next Audi. More
Best Dealership and Service Experience! I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I have never had anything less than an exceptional experience at Walter's. From the day I purchased my A6, to every single service visit thereafter, I've had a stellar experience. Stacy Samuel in particular is an AMAZING service rep!!! I will continue to recommend Walter's to all of my friends and colleagues. More
Amazing customer service Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would Alex Ortiz was my service advisor on my first visit to Walter's Audi in Riverside. He was amazing, going above and beyond any customer service I would expect. I came from another dealership that was ok in service but after working with Alex I'm loyal to Walter's. More
Best Customer Service Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all th Mr Ron Frasier and Mr Alex Ortiz helped us all through out. Their services are nothing but EXCELLENT! They made sure that we are taken cared of all through out the process. They are professionals and I strongly recommend to my family and friends. More
My new Audi was having problems Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and Alex went out of his way to keep me informed every step of the way with the repairs being done to my A8. It's always a pleasure dealing with Alex and would always highly recommend anyone to Alex as their service advisor. More