Walter's Audi

I am so satisfied with the service providing to me. Javier is so polite and he has given me completed explanation what they are going to do on my vehicle before they drove my car into the service area. Javier is so polite and he has given me completed explanation what they are going to do on my vehicle before they drove my car into the service area. He has notified me what kinds of food and drink VIP Lounge provided and I felt so comfortable to stay in the Lounge, having coffee and cookie, watched TV while I was waiting for my vehicle. I appreciate with Javier and all the workers who have given me the services. I will come back next time. More

Excellent service! I'm currently on my 5th Audi. Stacy Samuel has been my service advisor for over 12 years and I have consistently been treated with outstanding profess I'm currently on my 5th Audi. Stacy Samuel has been my service advisor for over 12 years and I have consistently been treated with outstanding professionalism and courtesy with a helping of humor thrown in. "I'll be back". Kudos also to Cory Williams who made my latest transaction most pleasant. Top marks also for Andy Bartoli. More

service dept. Stacy Samuel Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. Brought the car in for a warranty item. as usual....the service and knowledge was excellent. Can always count on Stacy and her team. Thanks again. More

Great service Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appr Service went well, Javier Juarez was helpful and accommodating. Received daily updates on the status of my car while in service which was good, I appreciated the consistency. Was accommodated with an extra day with the loaner car to facilitate my convenience. More

Excellent The service was excellent. I got exactly the car I wanted and the deal I got was better than expected. Brett Mckinley did an amazing job at explaini The service was excellent. I got exactly the car I wanted and the deal I got was better than expected. Brett Mckinley did an amazing job at explaining all the features of the car. More

A Great experience!!! Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Fa Being at Walter's Audi always is a great experience, because of the great service and personalized treat. Being at the dealership is like being in Family, I highly recommend be part of Walte's , you'll never be disappointed. More

Customer Service is Key At Walter's Audi I am treated with respect, they are happy to see me and they do everything to make sure I am satisfied. At Walter's Audi I am treated with respect, they are happy to see me and they do everything to make sure I am satisfied. More

Excellent Service This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any con This is the only place that I look forward to making a trip to for their service department! They have always gone out if their way to address any concerns or questions I have about my vehicle and ensure a pleasurable experience. As a business owner, the level of professionalism here is truly something to be admired. More

Great deal on an Audi A3 Syed was a great help and did an excellent job in showing me what I wanted. I would definitely recommend Walters Audi to a friend as well as everyone Syed was a great help and did an excellent job in showing me what I wanted. I would definitely recommend Walters Audi to a friend as well as everyone else! More

Good experience Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm t Walter's Audi is one of my favorite dealerships. They are courteous and professional and they generally treat my car with the same care as I do. I'm the type of person who pays attentions to the details, the little things, and Walter's generally delivers. For my most recent service visit, I stopped in for warranty work, a recall, and a couple of service items. I met and worked with Javier Juarez for the first time. He was friendly and helpful and went the extra mile to get a loaner car for me and even got me a discount on the service. Thank you for everything! One item to note for improvement purposes: During my past couple of visits to Walter's, the service advisors have promised to follow up with me regarding the on-going progress of my car, and haven't. During the most recent trip, I received a text message from the dealership which said to save it into my phone in order to receive updates, but I didn't receive any. Both times, I had to follow up myself regarding the status of my vehicle and it was a little frustrating. So, follow-ups could use some improvement. That said, Walter's has always been flexible and generous with my schedule, even offering to let me keep the loaner car a little longer if needed. More