Walter's Audi

Stacy is the bomb! Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out Stacy is so legit. I came to her for my first two A4's and now my S4 (moving on up to some chrome mirrors) Every time I bring my car in she has is out in half the time I was expecting. She always goes over every bit of paperwork with me before I take my car home so she know's that I am satisfied with my service. Last time she hooked it up with a Q5 loaner because she know's I've been thinking about buying one and I seriously made my appointment with just a few hours notice. I would definitely recommend coming in and having her take care of your car. More

Very Knowledgable and Honest I have a very pleasant experience at Walter's Audi. I had a great salesman, Alex Ortiz, who a friendly and knowledgabel salesman. He asked me import I have a very pleasant experience at Walter's Audi. I had a great salesman, Alex Ortiz, who a friendly and knowledgabel salesman. He asked me important questions and answered all my questions. I know I received the best possible deal. The managers were also excellent. I felt very comfortable during the entire sales process. I highly recommend Walters Audi. John Tiedt More

Worth the drive I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the servic I drive over an hour to bring my Audi to Walter's and have Stacy take care of me. She is so friendly and makes you feel like family. All of the service staff is the best in the business and my car always comes back fixed and clean. The service facility is always clean and the shop is state of the art. It's well worth the drive !!!! More

Awesome Experience I was really frustrated with the license plate holder, I couldn't get the new plate and frame to screw back in. I called and explained the situation a I was really frustrated with the license plate holder, I couldn't get the new plate and frame to screw back in. I called and explained the situation and asked for help over the phone. I thought who can't put a new license plate on lol! David could tell I was annoyed. I couldn't figure out why something so easy was not working. He was so patient and told me not to worry the clip was probably broken. He told me to come on over they could help me out but I explained I live in Redlands and I didn't have time to drive to Riverside. He offered to send a person out and had them fix it for me. Talk about great customer service, I was so happy to have the problem resolved. He really went above and beyond to help us with our situation. Sometimes it's the little things that matter most! Thanks Again David More

Stacy Samuel is FANTASTIC! Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy Every time I come in for service Stacy greets me with a joke and a smile. It is like I am meeting with a friend, rather than a Service Advisor. Stacy ALWAYS goes above and beyond to make sure I am happy with my Q7 and the service I receive...and I am! Thanks for everything, Stacy! See you again soon... :-) More

Fantastic Customer Service! Jose Padilla provide great customer service and made the car buying experience very easy and stress free. In working with Brett McKinley and then Ang Jose Padilla provide great customer service and made the car buying experience very easy and stress free. In working with Brett McKinley and then Angel Ortiz to get the price I wanted, they made the entire process very easy. Start to finish the process was easier than I imagined and in the end I got the car I wanted. Walter's Audi treated me great! More

Consider them even if you live 400 miles away! I live in Mountain View and went as far as South California to buy an Audi from this dealership. I did my research with almost all dealerships in Nort I live in Mountain View and went as far as South California to buy an Audi from this dealership. I did my research with almost all dealerships in North and South California, and Walter's Audi were the ones who offered the best price without any negotiations and were super responsive. All the commmunication happened over email and very few phone calls, I came down to the dealership on a Sunday and was driving back my new 2015 A4 to Norh California within 2 hours! Here's a shout-out to Chris Chavez and Jay Baik for being the most awesome sales people I have ever dealt with. Chris is quite a techy guy and knows all the Audi technology inside out! More

Customer Service Great customer service overall. Special thanks to Julie Carter and Dana Clayton who worked with me patiently. Walter's Audi you have some awesome st Great customer service overall. Special thanks to Julie Carter and Dana Clayton who worked with me patiently. Walter's Audi you have some awesome staffs! More

Great Service Todd Bellis did a fantastic job of providing me with outstanding service from the very first minute that we met. In addition to the thorough explanati Todd Bellis did a fantastic job of providing me with outstanding service from the very first minute that we met. In addition to the thorough explanations when answering all of my questions, Todd made sure that Walter’s was able to meet all of my needs. I must say that Walter’s definitely exceeded my expectations. More

Amazing Service Team I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of I rarely make posts regarding my experience as a consumer but feel compelled to share the outstanding service and experience of being a customer of Walters Automotive. I am always greeted with a smile. James checked me in and Stacy was very good at keeping me updated on the progress of my car and all the services that were being performed. Stacy is always on top of what needs to be done & gets it done. She’s awesome at her job. It's always a pleasant experience usually in & out in no time. I had some repairs done that Audi did not want to cover under warranty at first but David the service manager stepped up and fought for me every part of the way for me because he felt the repairs needed to be done and it was the right thing do be done. Thank you David. What a great team at Walters. They are not the closest Audi dealer to me but I am willing travel the extra distance to get the great service I do at Walters. David Stacy and James are all assets to your company. It is always a pleasurable experience going to the service department. Everyone is so friendly and helpful. Thank you so much David. Great team at Walters. Jordan More