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Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
231 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 231 reviews
April 21, 2024
As always, we had excellent service for our Metris van. Brennan Ruiz is a pleasure to work with! We will continue to come to Riverside from Orange County because the level of service we received from Bre Brennan Ruiz is a pleasure to work with! We will continue to come to Riverside from Orange County because the level of service we received from Brennan is incomparable! More
by rlewislaw
Employees Worked With
Brennan Ruiz
April 02, 2024
Just had our Sprinter in for service and Brennan Ruiz was fantastic. As always, Brennan is a pleasure to work with and provided excellent service. fantastic. As always, Brennan is a pleasure to work with and provided excellent service. More
by John M
Employees Worked With
Brennan Ruiz
March 23, 2024
We just had our first service appointment with Walter’s Mercedes Benz Sprinter Van service department. Enrique Velez was our service rep. He was very professional and explained everything possible to us. Mercedes Benz Sprinter Van service department. Enrique Velez was our service rep. He was very professional and explained everything possible to us. The communication via text and email is very helpful to stay informed on our WB View. More
by MaryB
Employees Worked With
Enrique Velez
February 24, 2024
Enrique Velez my Service Advisor went above and beyond to get my Sprinter back on the road, even personally delivering it to a storage facility when I couldn’t myself. A++ get my Sprinter back on the road, even personally delivering it to a storage facility when I couldn’t myself. A++ More
by chris
Employees Worked With
Enrique Velez
February 16, 2024
Simply THE BEST! !!! After the easiest and most pleasant experience of purchasing a new Sprinter from Isaid for my business back in 2019, it was a no-brainer when it c !!! After the easiest and most pleasant experience of purchasing a new Sprinter from Isaid for my business back in 2019, it was a no-brainer when it came time to purchase another Sprinter in 2024. However, this time, Isaid B., Simon G., Toni H. & Lee T. went above and beyond my expectations. From the shiny, new, state-of-the-art facility, to the outstanding customer service, to the professionalism and efficiency during negotiations, to closing the deal and facilitating delivery in less than 45 minutes....what else can you ask for?!?! Simon even came in on his off-day on Super Bowl Sunday just to assist in getting me in and out within the hour. Toni H. (The Finance Mgr) literally had me taken care of in less than 15 min. Again....SIMPLY THE BEST!!!! Isaid, Toni, Simon and the crew(thanks for the video Lee...) have made me a customer FOR LIFE!!! See you guys in 4 years when it's time to grab another Sprinter. Thanks for making the process so easy.... More
by amentamllc
Employees Worked With
Lee T., Gordon Lai, Toni Hajj, Simon Green, Isaid Barragan
February 14, 2024
The guys at Walter’s are great! They make it easy to purchase a vehicle. This is the second vehicle I’ve purchased from them. They will be my first call in future purchases! They make it easy to purchase a vehicle. This is the second vehicle I’ve purchased from them. They will be my first call in future purchases! More
by Matías salar
Employees Worked With
Gordon Lai, Isaid Barragan
February 05, 2024
Bought a G500 in 2005, a C230 in 2006 and Sprinter 2500 170WB in January 2023. Very satisfied with the guys there at sales and service department. Kudos to EZ, SIMON at Sprinter lot and JR R and MICHAEL at 170WB in January 2023. Very satisfied with the guys there at sales and service department. Kudos to EZ, SIMON at Sprinter lot and JR R and MICHAEL at main service lot. More
by Sal Bonilla
Employees Worked With
Toni Hajj, Simon Green, Isaid Barragan
