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Walter’s Mercedes-Benz Sprinter of Riverside

Riverside, CA

4.9
193 Reviews

7979 Auto Dr

Riverside, CA

92504

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Showing 193 reviews

July 26, 2023

I have been absolutely satisfied with everything about this dealership!!! From the friendly helpful and extremely understanding people!!! From the date of purchase and every single time I have to go get More

by Plant lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Adam Garcia, Brennan Ruiz, Tyler Usary
Jul 26, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for choosing Walter's Mercedes-Benz Sprinter of Riverside and for taking the time to leave us this wonderful review! Providing top-notch service is so important to us, and we are thrilled that Brennan's and the team's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your Mercedes-Benz Metris needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 24, 2023

Very smooth, easy process working with David Alcantar on the purchase and explaining of the van accessories. More

by jsfrize
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, Isaid Barragan, David Alcantar
Jul 25, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you so much for your positive review! We are honored to have had the opportunity to work with you here at Walter's Mercedes-Benz Sprinter of Riverside, and we are glad that David could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Congratulations on your new Mercedes-Benz Sprinter! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

July 12, 2023

Bought all my cars here . I don’t like the fact you have to haggle to get a car when you work and they don’t want to give you one. But my service guy he always comes through f More

by ste1dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
July 06, 2023

Great service Dan Greesman is the best excellent customer service! All questions answered Very kind and respectful! More

by gu_wa_po
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Gressmann, Toni Hajj
Jul 06, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Dan here at Walter's Mercedes-Benz Sprinter of Riverside! We are so glad that he could provide you with 5-star service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 30, 2023

Yes,this dealer workers are very professional, dedicated, honest, respectfully and keep what they promised. Adam Garcia skills is very professional and I'm impressed how he handle and interact with clients More

by Sprinter 2500
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 05, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Adam here at Walter's Mercedes-Benz Sprinter of Riverside! We are so glad that he could provide you with the quality service that you deserve. Our guests' satisfaction is our utmost priority. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 30, 2023

Brennan Ruiz was very helpful and provided excellent service! Communication was excellent. He was very courteous. More

by Showa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Jul 05, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for your positive review! We are happy to hear that Brennan could be of valuable assistance to you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz Sprinter of Riverside may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 15, 2023

Staff was amazing. My vehicle was serviced and delivered on time as always with Brenan More

by gutierrezjosh99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Simon Green, Adam Garcia, Isaid Barragan, David Alcantar, Brennan Ruiz, Joe O'Brien, Tyler Usary, Sean Davisson
Jun 16, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Brennan here at Walter's Mercedes-Benz Sprinter of Riverside. Offering quality and efficient service is so important to us, and we are glad that Brennan consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

June 06, 2023

I saw the car I needed on Walter's website. Was hesitant to drive 60 miles to Irvine from Los Angeles. I wasn't sure if the photos were true. I communicated with Dan Gressman via email. I r More

by luvchocklit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Gressman
Jun 06, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Dan! We are so appreciative that you made the 60 mile drive to visit us, and we are glad that Dan could provide you with top-notch service while making your experience with us both smooth and efficient by delivering the vehicle to your home! Our customers' satisfaction is our utmost priority here at Walter's Mercedes-Benz Sprinter of Riverside. We warmly congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 31, 2023

Brennan Ruiz is what customer service is all about and I love your new location. More

by BARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Jun 01, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Barry, Thank you for your positive review! We are so glad that Brennan could provide you with 5-star service. Your satisfaction means so much to us. We hope that you continue to choose us here at Walter's Mercedes-Benz Sprinter of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 25, 2023

Brennan Ruiz was there and ready to get me into service even though I was early. More

by full timer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
May 25, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Thank you for sharing the positive experience you had with Brennan here at Walter's Mercedes-Benz Sprinter of Riverside! We are so glad that he took great care of you. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

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