Walter’s Mercedes-Benz Sprinter of Riverside
Riverside, CA
Filter Reviews by Keyword
By Type
Showing 284 reviews
Excellent customer service. Keeps their appointment times and Ramces is a great advisor and has great level of expertise and knowledge. Keeps their appointment times and Ramces is a great advisor and has great level of expertise and knowledge. More
Exceptional Van Purchase Experience at Walter’s Mercedes–Benz Sprinter of Riverside I recently bought a Sprinter van from Walter’s Mercedes‑Benz Sprinter of Riverside and can't say enough good t Mercedes–Benz Sprinter of Riverside I recently bought a Sprinter van from Walter’s Mercedes‑Benz Sprinter of Riverside and can't say enough good things about the entire experience. From the moment I stepped onto the lot, David Alcantar was a pleasure to work with. He walked me through several models, patiently answering all my questions and never rushing me. Once I found the right one, he took nearly an hour going over the van’s features—everything from its tech to its functionality—ensuring I felt completely confident with the purchase. It truly was one of the best car-buying experiences I’ve ever had. Dan Gressman, another standout on the team, was also exceptional. He was knowledgeable, friendly, and incredibly supportive throughout the process—explaining features clearly and even checking in after delivery to make sure everything was running smoothly. I Highly Recommend Walter’s Sprinter of Riverside for their Unmatched Personal Service: Staff like David Alcantar and Dan Gressman took real care in helping me—no rushing, no pressure, just genuine support. Detailed Walkthroughs: The time spent explaining every feature left me feeling fully confident. Relaxed Atmosphere: A lean-back, face-to-face approach made the process comfortable and enjoyable. Proven Reputation: Glowing reviews mention professionalism, honesty, and transparency across the board. If you're in the market for a Sprinter or commercial van, do yourself a favor and ask for David Alcantar or Dan Gressman. My new van has exceeded expectations, and I couldn’t be happier with the service I received. More
David Alcantar was exceptional—best vehicle purchasing experience I’ve ever had in my long life. David made it an efficient and even enjoyable process. On a scale of 0 to 5, he rates a 10–above and beyond experience I’ve ever had in my long life. David made it an efficient and even enjoyable process. On a scale of 0 to 5, he rates a 10–above and beyond. More
Brennan Ruiz is a fantastic Service Advisor. Always thorough, professional and polite. His team also sends you a video of the service findings and work needed. Brennan even got my van inspected Always thorough, professional and polite. His team also sends you a video of the service findings and work needed. Brennan even got my van inspected in an emergency right before a trip and really saved me from having to deal with a problem throughout my vacation. I deal with many businesses and wish they were all as great as Brennan and his team at Walters Mercedes in Riverside. More
This is my first time of dealing with this dealership and I want to confess that my experience is nothing but great, from making the appointment, their follow up with the appointment and the awesome service I want to confess that my experience is nothing but great, from making the appointment, their follow up with the appointment and the awesome service from Mr. Simon Green More
The service and performance of the dealership was very good and very professional. The service advisor is very knowledgeable and good at explaining the issue with your vehicle. good and very professional. The service advisor is very knowledgeable and good at explaining the issue with your vehicle. More
Gordon and his manager, Easy, provided exceptional service, facilitating a seamless transaction from initiation to completion. Their expertise was invaluable. For your Mercedes Sprinter needs, I highl service, facilitating a seamless transaction from initiation to completion. Their expertise was invaluable. For your Mercedes Sprinter needs, I highly recommend contacting them. More
I had been looking at Sprinter for close to a year, Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me th Riverside Mercedes had the model I wanted. They worked with me to coordinate my trade in and purchase seamlessly. Simon did a great job guiding me throughout the process. It was a 3 hour drive to the dealership, he made it worth it. More



