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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,434 reviews

October 09, 2018

Great Customer Service The work was completed sooner than the estimated time. Brandon kept me informed along the way, checking on the progress with the tech and relaying the More

by sl55guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent rating! We are overjoyed that Brandon took such good care of you throughout your recent service visit, and it's great to know that it was completed even more efficiently than promised. Please let us know what more we could assist you with in the future, and be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 09, 2018

Wonderful Experience Superb!! Austin Schneider is Courteous and professional! He always answer's all my question's . I wouldn't take my car to any other place. More

by Nancie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell, Austin Schneider
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Nancie, Thank you for taking the time to leave Austin this very kind review! We are so glad that he consistently offers you such valuable assistance, and it is wonderful to know that you are so confident in our dealership. Please let us know if there is anything more that we may assist you with in the future, and be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 09, 2018

Satisfied Walking in Walter’s as a first dealership of few others that we wanted to check out the certified GLC300,met with Dina Backer,who was very pleasantly More

by Amp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new GLC 300! We are so glad that you made the decision to work with us. We are thrilled that Dina ensured that your experience was so smooth and that you left with exactly what you were looking for, and it's a joy to hear of your satisfaction. We hope that you will think of us again the next time you are in need of automotive assistance. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 09, 2018

Great experience! My wife and I are completely satisfied with our buying experience with Joe. He did everything he could to make sure we were not only happy with the Me More

by Juancito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Juan, Thank you so much for sharing your experience! We are thrilled to hear that you and your wife are so happy with not only your new vehicle, but with the entirety of your buying experience. We're so glad that Joe has earned your confidence through his ability to make the process so smooth and hassle-free, and we look forward to the opportunity to work with you again in the future. Enjoy your new Mercedes-Benz CLA, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 08, 2018

Great service at a good price, no service sales pressure, you can actually feel that your not being taken advantage of which is unusual for this. More

by Markpeters1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mark, Thank you so much for your great review! It is our goal to ensure that our guests are both content and confident in our service, and we are overjoyed that you are so pleased with our efforts. We hope that you will think of us again the next time you are in need of automotive assistance. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 08, 2018

New lease trade in Because we were not sure we were going to trade in our car for another one, Renee reached out to us and made us understand and evaluate our options in More

by Pheagles17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in finance, Rene Orellana
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful feedback! We are thrilled to know that Rene was so thorough in ensuring that you were aware of each of your options and guiding you to make the perfect decision. It is our pleasure to serve you, and we hope that you will continue to confide in our efforts whenever you are in need of automotive assistance. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 08, 2018

Satisfied Customer Brandon Monaco made my late Friday evening car troubles into a positive experience. I truly appreciate the care, concern and quality service given to More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Deon, Thank you so much for your wonderful review! We are so glad that Brandon was able to ease your distress and ensure that you left both content and confident in the service you were receiving. It is our pleasure to serve you, and we hope that you will continue to confide in our team for your automotive needs in the future. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 08, 2018

Trade-in ....my second purchase This purchase experience was as great as my first several years ago at Walter’s. Jin Lee was excellent! He was also great with my granddaughter and gr More

by GLE.EMMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Andrew Wagner
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Emma, Congratulations on your new GLE 350! We are overjoyed to know that your recent buying experience with Jin was equally as exceptional as your previous visit. We are thrilled that he went above and beyond to ensure that your family's experience was as smooth and enjoyable as possible, and it is so great to hear of your satisfaction. Please let us know how else we can serve you in the future, and be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

Oct 11, 2018 -

GLE.EMMA responded

Emma is the name of my new GLE....GIVEN BY MY GRANDDAUGHTER 😊 Thank you all again! Kim B.

October 08, 2018

Walter’s Mercedes always takes care of me! Every time I bring my car to get serviced or washed at Walter’s Mercedes Benz of Riverside I always receive the best customer service. Everyone is fri More

by J@dyn2008
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jadyn, Thank you so much for your wonderful review! It is a joy to hear that you are consistently so happy with the service that our team provides you with, and we are so glad that your recent experience with Cody was no different. We look forward to the opportunity to continue to provide you with our most efficient service in the future. Be sure to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 07, 2018

Mercedes CLA 250 Lease - Jin Lee A+ Service My wife and I just picked up my brand new 2019 Mercedes CLA 250 yesterday from Walter's Mercedes in Riverside. Jin Lee was an absolute pleasure to wo More

by Scidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Scott, Congratulations on your new Mercedes-Benz CLA250, and thank you so much for taking the time to leave Jin this kind recommendation! We are overjoyed that you chose to work with us at Walter's, and more so, that Jin ensured that your first leasing experience was as hassle-free and efficient as possible. It is a delight to hear of your satisfaction, and we look forward to working with you again in the future! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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