Walter's Mercedes-Benz of Riverside

Good lease deal Nice salesperson, good deal, and a monthly lease amount we liked. Jacqueline Nasser was our salesperson and she got us a great deal. We enjoyed our Nice salesperson, good deal, and a monthly lease amount we liked. Jacqueline Nasser was our salesperson and she got us a great deal. We enjoyed our experience and look forward to driving our new car. More

Thank you Mr. Ramirez I had the pleasure of working with, Alex Ramirez. I was greeted immediately, and I couldn't be more pleased! Alex is very diligent, kind, and professi I had the pleasure of working with, Alex Ramirez. I was greeted immediately, and I couldn't be more pleased! Alex is very diligent, kind, and professional. He took the time to explain the process, he communicated in a timely manner, and explained everything very well. Fortunately, they were able to fix the noise my car had, no other dealer was able to fix it, but they fixed it! When I picked up my car the entire staff was friendly, and made the process really fast and easy. Walters Mercedes will continue to have my business. Make sure you ask for, Alex! More

Pleasant oil change and update Adam Garcia is the Speinter specialist, and he is most pleasant and very knowledgeable. He communicates well, and follows through. I find him a deligh Adam Garcia is the Speinter specialist, and he is most pleasant and very knowledgeable. He communicates well, and follows through. I find him a delight to deal with, and highly recommend him. More

Quality service experience I truly appreciate the customer service provided to me by Walters MBZ of Riverside. Especially from my service representative David Greene. He is alwa I truly appreciate the customer service provided to me by Walters MBZ of Riverside. Especially from my service representative David Greene. He is always attentive and friendly with me and helpful regarding the care of my car. Again thank you David for providing quality service! More

Customer service Great customer service is hard to find these days. But when I come into Walter’s, I know I’m going to get great customer service from David. He always Great customer service is hard to find these days. But when I come into Walter’s, I know I’m going to get great customer service from David. He always exceeded my expectations and is very knowledgeable. More

Merry Christmas to me Andrew Wagner made it happen ! He put all my fears of dealing with sales in purchasing a new car to rest. So professional and great with communication Andrew Wagner made it happen ! He put all my fears of dealing with sales in purchasing a new car to rest. So professional and great with communication even after the purchase. Thank you and expect referrals coming your way. More

Wonderful experience with Gary Gary is a kind, wonderful salesman. He genuinely cares about his clients. Does not try to trick you into anything. Will deal with you with honesty and Gary is a kind, wonderful salesman. He genuinely cares about his clients. Does not try to trick you into anything. Will deal with you with honesty and treat you like family. He is a family man, Christian, very kind and helped us get a fair and fantastic deal. Thank you for my Christmas present Gary! More

Excellent. Courteous. Knowledgeable Immediately and timely we were greeted when we arrived with our rv for service. Was chilly and we were immediately invited inside to get out of the c Immediately and timely we were greeted when we arrived with our rv for service. Was chilly and we were immediately invited inside to get out of the cold. We waited for the repairs and Adam Garcia came to us several time to update us to let us know what was going on and how long we would have to wait. When we found that it would take another day to get the part and repair, we were offered to leave it there as long as we needed to and come and get it when we could. Everyone there was dressed well, groomed well, courteous and i would buy merecedes Benz just for how we were treated alone. More

Tailgate Door I had issue w/the tailgate not latching he went far & beyond to check why & could not find any issue. Mark provided an awesome service I had issue w/the tailgate not latching he went far & beyond to check why & could not find any issue. Mark provided an awesome service More

Best Service Experience Walter’s Automotive installed upgrades to our Sprinter RV with parts we bought outside. We brought our vehicle in and the pleasant greeting by Richard Walter’s Automotive installed upgrades to our Sprinter RV with parts we bought outside. We brought our vehicle in and the pleasant greeting by Richard Airada while pulling up and Adam Garcia our service rep has who helped us through it all made everything seamless. We have never experienced excellent service at any dealership as that is not something you would expect. Adam Garcia went above and beyond our expectations with making sure the service was done right, that we were taken care of with a loaner or other transportation options like a shuttle and that followed up with the performance on our vehicle. I love the fact that Walter’s Automotive makes it so easy to pay for your service and or reschedule your service appointments online. Thank you! More