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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,616 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,616 reviews

March 14, 2018

Great service I recently purchased a car from Rene Orellana at Walters Mercedes in Riverside. Rene was so helpful and would do his best to find me the perfect car. More

by JasmineR93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Rene Orellana
Mar 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jasmine, we're so glad that Rene's patience made your experience so great! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 14, 2018

I had a list of wants for my new lease and Jin was able to p Jin at Walter’s Mercedes in Riverside provided me with a great purchasing experience. I highly recommend this dealership for purchase or lease. Jin wa More

by Lizette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Mar 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lizette, thank you for sharing your great purchasing experience with Jin! We're glad he was able to provide you with the info you needed about your car. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 13, 2018

Excellent Customer Service Walter's Mercedes is top notch! Our sales associate, Jin Lee, went above and beyond to make sure our decision was ours to make without the stress and More

by Michael8408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Mar 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Michael, we're so glad that Jin provided you with all the help and space you needed to make a decision on your car purchase. We hope you're enjoying your new CLA 250! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 09, 2018

Highly Recommend Walter's MB - Andrew Wagner & Team I recently traded in an Audi which I had leased at Walter's. Since I wanted a plug-in hybrid, Mercedes was the place to go (vs. Audi). My experience i More

by Adam S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner
Mar 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate your review, Adam. We're glad Andrew and Raul were able to educate you on the options as pertains to plug-in hybrids. It's great seeing that it was a team effort to ensure your satisfaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2018

Andrew was professional, direct and Customer Service driven Working with Andrew was fast, easy and convenient. I would recommend him in a heartbeat. The customer service I received from the dealership and Julio More

by Your Realtor Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andrew Wagner
Mar 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad, Julio and Andrew, provided you with amazing customer service. Your recommendation means a lot to us. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 07, 2018

We will be back! Amazing Customer service! My husband and I walked into Walters Mercedes Benz and were greeted by Raul who provided us with outstanding customer service and helped us find a n More

by ajackson41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Mar 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time out to write this review. We're glad you and your husband were promptly greeted by Raul. It's great knowing Andrew was able to get you the best deal for you and your family. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 06, 2018

Above and Beyond Exceptional This was the second vehicle we bought at Walters Mercedes Benz and have always been so happy with the service, sales and management as well as Mercede More

by TNash8814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Ari Abdolhosseini, Austin Schneider
Mar 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time out to write this review. We're overjoyed that not only our sales but also our service department have earned your five star approval! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 06, 2018

Dina Backer is excellent sales person Dina found the exact car I wanted and secured it and afficiently done all the paper work . When I arrived it took only few minutes to finish the deal. More

by Joe41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Mar 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Joe, for your five star review. We're glad Dina was able to efficiently finish your paperwork. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 05, 2018

Grate service The sales person Isaid Barragan is very knowledgeable employee ,he answered all of my questions. He is technically well prepared and ready to help.h More

by Andreh H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Andreh, for your five star review. We're glad Isaid was knowledgeable communicative. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 04, 2018

Service Advisor Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad, Austin was informative and communicative. Thank you for your review and recommendation. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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