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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,624 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,624 reviews
March 17, 2018
Caring, Professional Service Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the several questions I had about service needs and recommendations. He listened carefully and patiently and made me feel like I was in the hands of a true professional. A pleasant experience. All of my service was performed on time and within the estimated cost. I'll be back. More
by C P Jackson
Employees Worked With
Clifton Jackson, David Greene
March 17, 2018
fast accurate service Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. More
by EraSprinter
Employees Worked With
Adam Garcia
March 17, 2018
JR RODRIGUEZ IS AN AWESOME SERVICE ADVISOR!!!! JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of Riverside for almost 20 years and their service department has never disappointed. More
by lgg
Employees Worked With
March 17, 2018
Austin Schneider EXCELLANT Service Advisor! Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is on top of it and pays attention to details. I HIGHLY Recommend him for your Service needs. Thank you to ALL the technicians as well. More
by TKrupchak
Employees Worked With
Austin Schneider
March 17, 2018
Good Service and quick response I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. Cody really asked specifics to narrow down options to resolve the problem Diagnostics of my vehicle was really thorough Thanks for keeping my vehicle in specification and the information for other basics requirements was suggested More
by Mingyu Huang
Employees Worked With
Cody Burt
March 17, 2018
Problem with esp bas light Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck More
by Ml320
Employees Worked With
March 16, 2018
Charles Stove Vehicle service. Check Engine Light I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. Cody really asked specifics to narrow down options to resolve the problem Diagnostics of my vehicle was really thorough Thanks for keeping my vehicle in specification and the information for other basics requirements was suggested More
by Charles
Employees Worked With
Cody Burt
March 15, 2018
Rashad Whitlow Best buying experience ever. Rashad was attentive and answered all my questions plus added additional information on the vehicle. There was no high Best buying experience ever. Rashad was attentive and answered all my questions plus added additional information on the vehicle. There was no high pressure sales tactic. I shook hands 15 minutes on the purchase and within 50 minutes I was driving my sweet Benz. Thank you Rashad and everyone from Walter's Mercedes-Benz of Riverside! More
by Lacevedo1
Employees Worked With
Diana, Rashad Whitlow, Gene Russell
March 14, 2018
Great service I recently purchased a car from Rene Orellana at Walters Mercedes in Riverside. Rene was so helpful and would do his best to find me the perfect car. I recently purchased a car from Rene Orellana at Walters Mercedes in Riverside. Rene was so helpful and would do his best to find me the perfect car. He wasn’t pushy which I liked and he was so patient. If you ever go to this dealership ask for Rene you won’t regret it! More
by JasmineR93
Employees Worked With
Ari Abdolhosseini, Rene Orellana
March 14, 2018
I had a list of wants for my new lease and Jin was able to p Jin at Walter’s Mercedes in Riverside provided me with a great purchasing experience. I highly recommend this dealership for purchase or lease. Jin wa Jin at Walter’s Mercedes in Riverside provided me with a great purchasing experience. I highly recommend this dealership for purchase or lease. Jin was very knowledgeable about his product. I learned several helpful facts about the car I did not know. Thank you! More
by Lizette
Employees Worked With
Jin Lee
