Walter's Mercedes-Benz of Riverside

Exceptional Customer Service and Communication Walters Mercedes Benz has been servicing our cars of a number of years now. However, these last couple of years, the service on my C230 and GLK350 ha Walters Mercedes Benz has been servicing our cars of a number of years now. However, these last couple of years, the service on my C230 and GLK350 has been exceptional. I want to let every one know that over the years I've had multiple service advisors to assist me but David Green is the one who has been the best. His assistance, communication and customer service is EXCELLENT. My satisfaction would not be complete if I do not mention the EXCELLENT skills of Walters service technicians and staff. Walters Service Center is the only place I take our Mercedes Benz vehicles and I want to thank you for all your assistance. More

Outstanding in every way I love Walter's Mercedes Benz the service is outstanding everyone in the facility in Riverside Ca. are very helpful and gracious. I especially like t I love Walter's Mercedes Benz the service is outstanding everyone in the facility in Riverside Ca. are very helpful and gracious. I especially like the service rep. Brandon Monaco he knows his job well and treats the customers as though they are very important. He handles the service part expertly and makes sure you know what needs to be fixed and the amount of money it will take to fix it before he sends the car for repairs. He will also stay in touch with you via texts so you know how the service is progressing and if you want anything else worked on while the car is in service. I love Walter's Mercedes they are great people. Marianne Jones More

Take my all 3 cars We have 3 Mercedes cars purchased in Walter. I love the sales service in here. I am working at Ontario so I like to have my cars service at Ontario de We have 3 Mercedes cars purchased in Walter. I love the sales service in here. I am working at Ontario so I like to have my cars service at Ontario deler for convenience. This time we met a flat tire problem on our new car so we sent the car to Walter. Fortunately we got a professional service from David Greene. He is nice, efficiency and professional. In order to get this good service from David Greene, we decide now we will have all cars service or maintenance in Walter. More

Knowledge Excellence knowledge on the viecle and overall customers trust. Willing to help customers with concerns. Will come back to do my next front brakes ser Excellence knowledge on the viecle and overall customers trust. Willing to help customers with concerns. Will come back to do my next front brakes service. More

Bob Murray was professional, patient and kind. Bob Murray is very knowledgeable about Mercedes Benz. He explained everything very well in regard to the car and functions as well as the financing Bob Murray is very knowledgeable about Mercedes Benz. He explained everything very well in regard to the car and functions as well as the financing process. More

Smart car ac motor Came in from out of town with ac noises and Cody fit my car in for service promptly. He took the time to explain in detail all about the required smar Came in from out of town with ac noises and Cody fit my car in for service promptly. He took the time to explain in detail all about the required smart car maintenance scheduled plans. They replaced the ac blower fan and got me back on the road. Im thankful they helped me out while I was on a road trip far from home. More

Great visit Cody was very thorough in reviewing the service that would be done and what to expect for future services. He was friendly and took his time with us. Cody was very thorough in reviewing the service that would be done and what to expect for future services. He was friendly and took his time with us. The service was quick too! We will come back and see him! More

Excellence I had a problem with my Mercedes... They provide an excellent service from the begining to the end and my car was fixed. Thank you! I had a problem with my Mercedes... They provide an excellent service from the begining to the end and my car was fixed. Thank you! More

EXCEPTIONAL! Great and exceptional service from Michael Marotta (and of course Filomena Powers) in the purchase experience of our latest MBZ from Walters Mercedes. Great and exceptional service from Michael Marotta (and of course Filomena Powers) in the purchase experience of our latest MBZ from Walters Mercedes. It is always a pleasure to do business with them. Michael was most helpful in the whole process and explaining the nuances of my wife's first GLC coupe. More

Magnifico!!!= very very pleased! At the moment that we arrived (my wife and me) at the dealer mr. Lai Gordon helped us to choose the Sprinter we were looking for, he is a very good sa At the moment that we arrived (my wife and me) at the dealer mr. Lai Gordon helped us to choose the Sprinter we were looking for, he is a very good sales person, he never rush or tried to sale us a vehicle that was'nt right for my needs! He is very courteus and got us the credit in a flash! A+ for mr Gordon! More