Walter's Mercedes-Benz of Riverside

Great! I want to say "thank you" to Bob Murray. He went above and beyond for us on purchasing our new SUV. It was a pleasant surprise. Not to mention we w I want to say "thank you" to Bob Murray. He went above and beyond for us on purchasing our new SUV. It was a pleasant surprise. Not to mention we were out of there in about 2 hours. Bob is on it. He has by far, the best sales/customer services qualities I've seen. Thank you Bob for making this a really nice experience. I love my car! More

Best car buying experience ever Aaron Jensen spent the whole day with me test driving a couple of cars , and I was sold on my Mercedes. I couldn't be happier, Aaron Jensen answered a Aaron Jensen spent the whole day with me test driving a couple of cars , and I was sold on my Mercedes. I couldn't be happier, Aaron Jensen answered all my questions and more , he really went above and beyond. I got to meet one the head managers twice Ted Pyle who made me feel very welcome ! And then there is Andy Towns from finance who made my car buying experience a very smooth transition going over all the paperwork and information very fast and efficient. I've bought a few cars in my past and always regretted being in the dealership all day long ! At Walters Mercedes Dealership, they know how to be customer service savvy , efficient, and friendly. I would definitely recommend this dealership, and I would definitely be back for future business based on my great experience! More

Great Experience -Andreas Rosenthal Andreas was so helpful, he and the sales manager Filomena made me and my fiancé feel at home. They took time to listen and helped me make the best dec Andreas was so helpful, he and the sales manager Filomena made me and my fiancé feel at home. They took time to listen and helped me make the best decision. Awesome experience and really happy with my new Mercedes!! More

Best Service And Dealer Walters did a great job for us. They are professional and they treated us with great care. Jacqueline Nasser was our sales rep and she was informative Walters did a great job for us. They are professional and they treated us with great care. Jacqueline Nasser was our sales rep and she was informative, caring, and knowledgeable. Thank you! 5 stars! More

Superlative Customer Service The service department personnel provide prompt and efficient customer service. They are friendly and knowledgeable. They get us in and out very tim The service department personnel provide prompt and efficient customer service. They are friendly and knowledgeable. They get us in and out very timely. I highly recommend this dealership. Mark Interlicchia always comes out to greet me upon my arrival whether I'm there for service or just a car wash. His customer service and interpersonal skills make me feel valued. More

Relaxed & satisfying experience from start to finish I saw the car I was interested in on the website (2013 Smart Fortwo), arranged for a visit by email, and arrived at opening on a Saturday. Bob Murray I saw the car I was interested in on the website (2013 Smart Fortwo), arranged for a visit by email, and arrived at opening on a Saturday. Bob Murray showed me the car in and out and answered all my questions, continued to familiarize me with it during the test drive, and we quickly came to an agreement on the price I wanted with my trade in. The entire experience was not much longer than 1 hour, couldn't have been easier. Getting all the paperwork squared away was simple because I purchased the car outright, but Ari Abdolhosseini in financing was also very efficient and friendly, and if I had been financing I know it would have been as easy and transparent as the rest. Will recommend Walter's to others, and they'll be at the top of my list next time I need a new car. More

Amazing dealership and staff Originally we live in Santa Monica, Recently we leased a Mercedes from Walter's Automotive, we had a very nice experience there. Mr. Aaron Jensen is a Originally we live in Santa Monica, Recently we leased a Mercedes from Walter's Automotive, we had a very nice experience there. Mr. Aaron Jensen is a real gentleman super helpful very patient and ready to give you the best service and deal. He and his managers Mr. Bryan and Andy went above and beyond to find a deal that matches our budget. we are very happy with Walter's dealership, our lease and specially Mr. Jensen. For sure we recommend Walter's Automotive to our friends and everyone who is disappointed of finding their dream car. More

Ms. Jacqueline Nasser's a sales professional I have been a customer of Walter's for a few years . I recently made a purchase of a smaller car different from my C-300 that I already have. I want t I have been a customer of Walter's for a few years . I recently made a purchase of a smaller car different from my C-300 that I already have. I want to compliment the professional sales work of Ms. Jacqueline Nasser, who was very courteous and knowledgeable in presenting the automobile that I purchases. I recommend her highly to any potential customers, as I know that she will present the automobiles well and do what ever she can in getting information for customer satisfaction. I want to thank Ms. Nasser, Salesperson and Mr. Julio Guerrero, in Finance and Walter's Mercedes Benz for having people of their caliber at the dealership. I will not forget my customer experience, thank you. Please share this with the mentioned employees. Sincerely, . More

A Great Experience! I had not considered purchasing a Mercedes-Benz when I was shopping for a new car; but a friend suggested that I consider the CLA class. I went to Wa I had not considered purchasing a Mercedes-Benz when I was shopping for a new car; but a friend suggested that I consider the CLA class. I went to Walter's and met Chris Drumm. From the beginning, Chris was so easy to work with; his easy-going personality and enthusiasm made the experience so enjoyable. There was no pressure; but plenty of information about the car. While we were waiting for the financing Chris kept in contact and encouraged me along the way. He spent time with me when I picked up the car, which made the experience after sale all the more enjoyable. I cannot say enough positive things about Chris and my experience with the dealership. While I hadn't thought about my next car, I believe now that it will be a Mercedes; and I hope Chris is around! Smile! More

Good Salesman Right! Andrew is a good salesman. He help us to deal with the bank..and finally, everything bank's requirement has completed. Then we have bought the Right! Andrew is a good salesman. He help us to deal with the bank..and finally, everything bank's requirement has completed. Then we have bought the Mercedes C300 Blue color that vehicle we like. Thanks you Andrew More