Walter's Mercedes-Benz of Riverside

New addition We went in looking a a new car and we were met with some of the best service ever. They were professional, courteous, and fast in getting us the car w We went in looking a a new car and we were met with some of the best service ever. They were professional, courteous, and fast in getting us the car we wanted. We had the pleasure of dealing with Jacqueline Nasser who was enthusiastic and made us even more excited to get our car. She was straight to the point while still providing more than enough information on what we needed to know. I would highly recommend Walter's Automotive and Jacqueline Nasser. More

Great Services Walter's Auto group is amazing always friendly, professional, and ready to help. We went to the Mercedes dealership and were helped out by Peter we ca Walter's Auto group is amazing always friendly, professional, and ready to help. We went to the Mercedes dealership and were helped out by Peter we cannot say enough kind words about Peter he is great and will work very very hard to get you the price and car you need. We told him everything about our situation and he did not hesitate and dove right in to help us. He really listens to what we need and did not pressure us at all witch was our key thing. We didn’t walk away with car but you bet we are going to work on what he advised us to do and go right back to Peter. Defiantly visit Peter Tecson at Walter's Mercedes in riverside if you want no pressure hard working dealer. More

No music in my car I went Walters Mercedes , without am appiontment . Mr David Greene took care of me . Very nice person . I told him my radio and navigation button is I went Walters Mercedes , without am appiontment . Mr David Greene took care of me . Very nice person . I told him my radio and navigation button is not working. And I ran out of my warranty for my car . I was so depress about this . He said not to worry I can fix the problem . He gave me a very good price and took care of me right away . I was out of there in less than 2 hrs and my car was all washed and looking beautiful like new . I left so happy , my radio was working and I got a new button , I left singing in my car . Great customer service. Thank You David , I will ask for you next time I need to go in for service. Thank You Norris Pimentel More

Outstanding! Truth be told, I had my reservations before going to Walter's a couple years back but I admit that quality service advisory staff at Walter's over the Truth be told, I had my reservations before going to Walter's a couple years back but I admit that quality service advisory staff at Walter's over the years have made a believer out of me. First it was Mark I. and now David Greene - excellent, knowledgeable, and courteous individuals; always pleasing to engage with. It is very comforting to feel that I can trust my service advisor at Walter's not only to do the job the right way but also to take full ownership and responsibility for the work that is performed. I would also like to acknowledge Brandon for the care he has shown in David's absence. Well deserved 5-stars, keep it up gentlemen! More

AWESOME EXPERIENCE! FELT LIKE FAMILY! Andrew was GREAT! He really made us feel at home. Even made sure to have all of the paperwork ready to sign so we could just sign and drive. He took t Andrew was GREAT! He really made us feel at home. Even made sure to have all of the paperwork ready to sign so we could just sign and drive. He took the time to show my mother all the cool features on her new 2017 GLS450. And even called to follow up on how everything was. I'd recommend Andrew to all my friends and family! Thanks again Andrew! More

Smooth transaction Andreas helped us to find a great car at amazing price. We are very happy about it. If you like to have a great car buying experience, you should ask Andreas helped us to find a great car at amazing price. We are very happy about it. If you like to have a great car buying experience, you should ask for him. More

VERY PLEASANT EXPERIENCE! Overall my experience with the sales person Andrew Wagner was super. Since we were moving to Riverside , we had to search in advance. I got in touch w Overall my experience with the sales person Andrew Wagner was super. Since we were moving to Riverside , we had to search in advance. I got in touch with Andrew like a month before and he kept me posted with useful tips about the car continuousky. Moreover, Andrew answered my questions via email very promptly and never lost his customer service mind. We leased Benz GLE350 vehicle, the value was still high but Andrew as easy to work with and made the transaction smooth. When I was waiting in the MB lounge it seemed that so many customeres went through with Andrew, since Andrew was greeting each customer very friendly and explained about the work they had done for them. I would recommand Andrew as most sincere and trysworthy! More

Great service work. David Greene is our trusted service adviser. He always takes care of any of my car problems with the least inconvenience to my family. Thanks for the David Greene is our trusted service adviser. He always takes care of any of my car problems with the least inconvenience to my family. Thanks for the great customer service. See you next time. More

First class service start to finish I am a repeat car buyer at Walters in large part because of their level of professionalism, care and commitment to service after the sale. Brandon Mon I am a repeat car buyer at Walters in large part because of their level of professionalism, care and commitment to service after the sale. Brandon Monaco does an excellent job. During service visits, working with Brandon is a pleasure. He's friendly, thorough, informative, communicates updates well and values my time. I couldn't be more happy with the service. More

110% satisfied. Extremely Satisfied with the entire experience. ANDREAS ROSENTHAL made us feel at ease and welcomed us to the Mercedes Family. His service exceeding Extremely Satisfied with the entire experience. ANDREAS ROSENTHAL made us feel at ease and welcomed us to the Mercedes Family. His service exceeding our expectations. More