Walter's Mercedes-Benz of Riverside

Mark Interlicchia is tops in the Service Center Mark Interlicchia is an excellent service representative. I have been requesting his services for sometime now and he knows the ins and ours of my car Mark Interlicchia is an excellent service representative. I have been requesting his services for sometime now and he knows the ins and ours of my car. Very knowledgeable and professional. He assigns my car for servicing to George who is an awesome mechanic. What a great team. That's why I keep going back. Thanks More

Great buying experience I visited several MB dealerships before coming to Walter's Automotive in search for the right car. Jin took the time to listen to my needs and wants a I visited several MB dealerships before coming to Walter's Automotive in search for the right car. Jin took the time to listen to my needs and wants and found the perfect car in only one hour! My new car is everything I wanted and more. He is an experienced, knowledgeable, customer-focused sales professional who made my buying experience so pleasant and easy. I recommend him without hesitation! Thank you Jin! More

Mark Interlicchia my Service Rep. Very helpful, prompt and courteous. I appreciate Mark's attitude and honesty he always makes my service experience pleasant. Mark has always meet my e Very helpful, prompt and courteous. I appreciate Mark's attitude and honesty he always makes my service experience pleasant. Mark has always meet my expectations whenever I needed my car to be serviced. More

JR Rodriguez was courteous and kept me informed about the se JR kept me informed about the service even though the part (tire) did not arrive on time and the contact "ap" and telephone number failed. JR kept me informed about the service even though the part (tire) did not arrive on time and the contact "ap" and telephone number failed. More

Attentive My service advisor, Eric Kessler, listened attentively, kept me informed and thoroughly explained the service that was performed. Thel customer experi My service advisor, Eric Kessler, listened attentively, kept me informed and thoroughly explained the service that was performed. Thel customer experience was great all the way through. More

Mark Espinoza responds in a timely manner. Mark Espinoza responds to me in a timely manner and answers my questions in a way I can understand. He is very kind and patient, as well as profession Mark Espinoza responds to me in a timely manner and answers my questions in a way I can understand. He is very kind and patient, as well as professional. I always leave the dealership satisfied with the service I have received. More

Alex Ramirez to the rescue! Just bought our third vehicle from Walters and less than 1200 miles later we got a flat tire. A new run flat tire was required as they cannot be patch Just bought our third vehicle from Walters and less than 1200 miles later we got a flat tire. A new run flat tire was required as they cannot be patched (@ $350). Our service advisor Alex Ramirez swung into action and was able to obtain for us a one time comp on a new tire. Totally Awesome! Walters service has always been top notch to us and is one of the reasons we will come back. Thank you so much and Alex.... YOU DA MAN!!!!! More

Great Service My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service te My service advisor JR Rodriguez was super nice, very professional and attentive. He knew what service was needed and got my car back to the service tech fairly quickly. My car was serviced in the time he stated and my car was was better than the ones I pay for (no water running from side mirrors). Overall I received excellent service and I am happy to have JR as my Service Advisor. More

Wonderful customer service! Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make t Thanks Joe, for taking the time and effort to show me all possible choices at my lease end. You allowed me to feel comfortable and confident to make the best decision for my purchase. It was truly a hassle free experience.! More

Excellent service - thank you !! Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Joseph O'Brien is awesome, friendly and patient with my questions!! Thank you Joe and Julio..... It was fun knowing you guys !! Kishori Reddy More