Walter's Mercedes-Benz of Riverside

My mom and i was shopping for a car last week and we stop by Walter's Mercedes to see what they have to offer, we were greeted immediately with a smile by Duke Truong. We told him that we are in the market by Walter's Mercedes to see what they have to offer, we were greeted immediately with a smile by Duke Truong. We told him that we are in the market for a car in a few months and we don't know what we want yet. Duke still took his time and shared with us why Mercedes should be our 1st. choice. Duke is a wonderful salesperson and we are definitely coming back to Walter's Mercedes to see Duke and pick up our new Benz. More

Duke Truong is a great salesperson,very sincere,and pleasent thruoght out the whole process. walter's mercedes benz is very lucky to have a real professional like Duke Truong. pleasent thruoght out the whole process. walter's mercedes benz is very lucky to have a real professional like Duke Truong. More

My wife and I were looking for a used Mecedes for our daughters 16th birthday. Duc greeted us while we were walking towards the used cars. He was a wealth of information and made the process for buying a daughters 16th birthday. Duc greeted us while we were walking towards the used cars. He was a wealth of information and made the process for buying a used car just as great as buying a new one. I bought my wife a new Mercedses a week prior so I knew we wouldn't have any problems. Duc was lots of fun to work with and we were able to get out daughter a used Mercedes C300! She absulotly loves that car! Her sweet 16 couldn't have been any sweeter! Thanks Duc for all your help. Kevin Snyder More

One of the hardest things to do is buying a new car, but I must say, coming to Walters made the experience much less stressful. I worked with CHARLIE, great person to deal with, due to the fact he was simi I must say, coming to Walters made the experience much less stressful. I worked with CHARLIE, great person to deal with, due to the fact he was similar in age as I am and made it easy to ask questions about the car and financing. He was extremely helpful and never pushy on trying to up-sale me on something I would regret in the future. I almost forgot that I was on a car dealership, felt more like a friend I have known for years. I didn't end up buying anything, due to the fact my finances were not up to par, but I felt like if Charlie can take the time to make my car buying experience as easy and comfortable as he did, the least I can do is show him my appreciation by writing a few kind words. When i do buy, it will be at Walters and only with CHARLIE!! More

I had a great experience at Walter's with salesman Vince. He was so helpful and friendly, he really made me feel comfortable. Very knowladgeable about the models that I was interested in looking at, and help He was so helpful and friendly, he really made me feel comfortable. Very knowladgeable about the models that I was interested in looking at, and helped me to make a great decision. Im grateful to have been able to work with a great salesman such as Vince, and will come back to work with him the next time that I am in the market for a mercedes benz. More

I bought a 2012 CLS 550 from Charlie. He was the first salesperson I spoke with, so I stuck with him. He really knows his stuff and was straight to the point. I got a great deal on my car, so I took him t salesperson I spoke with, so I stuck with him. He really knows his stuff and was straight to the point. I got a great deal on my car, so I took him to lunch. That's fair, right? Anyway, thank you so much for making everything work out! This lunch (and this review) is the least I can do. More

On June 21st, 2012 I walked into Walter's ready to pick up my 2012 C63 AMG. Prior to coming in I had been worked with Charbel (Charlie) Saikali on ordering my car. He went above and beyond the call of serv up my 2012 C63 AMG. Prior to coming in I had been worked with Charbel (Charlie) Saikali on ordering my car. He went above and beyond the call of service, haggling for me the best price he can get (a price I was extremely satisfied with) and getting me a sedan in an extremely rare color combo. Upon walking into the dealership my baby was sitting at the front of the showroom all washed up and ready for me to take her home. When it came time to sign the papers, absolutely everything was what we had discussed over the phone. There were 0 surprises and I was pleased to be able to walk in, sign, and drive off all in about an hours time. Since then, I have gone back for service of the limited slip differential at 2000 miles. I had made an appointment and upon my arrival the service staff were ready to take my car and all of them were all over the car telling me how nice it was. They finished the service in about two hours and even changed out a couple of sidemarkers I had brought in. During this time any and all questions I had were answered informatively by Mario the service manager. I cannot stress how much I have enjoyed my time at this dealership and despite the fact that I can take my car to ANY MB dealer for service, and that I have two dealerships that are closer to me but quite a bit, I will continue going to Walter's for the excellent level of attention and service that I receive hear. More

I have never had such an awesome experience of being a car as I did Tuesday at Walter’s Mercedes Benz. My wonderful awesome experience began as I walked thru the door and was greeted by Dee with a smile car as I did Tuesday at Walter’s Mercedes Benz. My wonderful awesome experience began as I walked thru the door and was greeted by Dee with a smile and kind voice. I was then greeted by Vincent (great smile) and told him I saw a car last week but I no longer see it. He searched his inventory records and the car was gone a 2007 CLK. I was a little disappointed, but the disappointment did not last long. Vincent showed me the available in the price range I was looking for and boy was I surprised at the selection I had to choose from and the choices were newer than 2007. I selected a car, we, my husband & I took the car for a test drive, we came back and we all went inside to do the paper work. Approved! All of this took about 90 minutes. The process went so fast I told Vincent we needed to go home and discuss. We discussed. The next day we went to pick up my new 2010 C300 white/almond mocha (like saying that) interior. This is where it gets awesome. I was greeted by Vincent, who had already taken care of getting the car fully detailed. We talked with him all of 15 minutes, and then we went to see the finance guy. This is where it usually gets ugly! NOT in this case, Julio was amazing the entire process would have taken less than an hour but when the atmosphere allows you to feel so comfortable and you’re a talker it tends to take a little longer. In the contract there no hidden fees, no surprise tactics, like you need to come up with more money or your payment is not what you were told it would be unless you decided to add features and or benefits. If you don’t believe me I dare you to go to Walters Mercedes Benz in Riverside and ask for Vincent and Julio. Thank you all so much for the best car buying experience I have ever had. I still can’t believe it! More

After driving a Mercedes for over 14 years and much prayer, I went to Walters Mercedes-Benz to consider purchasing another car. I was greeted so warmely by Juan Carlos Rasilla who was also professiona prayer, I went to Walters Mercedes-Benz to consider purchasing another car. I was greeted so warmely by Juan Carlos Rasilla who was also professional in his demeanor as well as his look. He demonstrated so much knowledlge about the E-350 I was interested in purchasing. During the test ride, Juan Carlos was businesslike, courtesous, and answered questions promptly without exhibiting impatience. He made sure I was confortable at all times. Upon the return back to the dealership, the professionalisum continued when I was introduced to Julio Guerrero (finance manager). Julio was also warm and kind; he answered all of my questions to satisfaction. I left there driving my 2009, E-350 Mercedes-Benz - feeling so much joy and thanking God for the blessing! I would recommend Walters Mercedes-Benz Dealership to anyone, the experience was very positive. They treat you like family members not strangers. More

I always thought buying a new car closely related to having a tooth pulled. I recently bought a new E350 at Walters MBZ and the experience was thoroughly enjoyable. The salesman, Toni Rajj, was profes having a tooth pulled. I recently bought a new E350 at Walters MBZ and the experience was thoroughly enjoyable. The salesman, Toni Rajj, was professional in every way, he knew the car, no price haggling, just an overall neat experience. I will never do business any where else. PS I love the car More