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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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May 14, 2021
Walters’s Mercadas Benz customer service is superb. Although, the coffee machine works sometimes. When the coffee is available it is a good cup to enjoy during the wait. I would like to have my car was Although, the coffee machine works sometimes. When the coffee is available it is a good cup to enjoy during the wait. I would like to have my car washed, this service was passed over, and dusty than upon the return of my car. Attention to consideration, respect and Courtesy in customer service will take the business further. More
by Deanna.edwards30
May 14, 2021
My all 350 had a problem sealing its convertible roof. I complained it twice during warranty period. They said there was no problem. As soon as warranty expired, they said it would cost $5000 to repair. Jus complained it twice during warranty period. They said there was no problem. As soon as warranty expired, they said it would cost $5000 to repair. Just got it fixed elsewhere for $600. More
by Markhopfcap
Employees Worked With
Cody Burt
May 10, 2021
Brandon was very Helpful.He exceeds with all expectations .He definitely know what he is doing.I will definitely recommend him to all my co workers at Parkview Community Hospital. expectations .He definitely know what he is doing.I will definitely recommend him to all my co workers at Parkview Community Hospital. More
by vicgb
Employees Worked With
Brandon Monaco
May 10, 2021
Have been a customer at this dealership for almost 20 years and have been dealing with very professional and friendly staff. Austin always keep me up to date on my repairs and cost Again thank you very years and have been dealing with very professional and friendly staff. Austin always keep me up to date on my repairs and cost Again thank you very much Austin even to guide me to get financing More
by cesaroceja
Employees Worked With
Austin Schneider
May 07, 2021
He is Very professional, polite person and trustworthy. He is attentive to customer’s need. In short, he went beyond and above. Thank you so much. He is attentive to customer’s need. In short, he went beyond and above. Thank you so much. More
by Lucho
Employees Worked With
Austin Schneider
May 07, 2021
David Greene was our service manager and was very thorough in letting us know status of our car. Great service as always. Always a good experience at Walter's Mercedes. thorough in letting us know status of our car. Great service as always. Always a good experience at Walter's Mercedes. More
by henderson_nancy
Employees Worked With
David Greene
May 07, 2021
Alex Ramirez is my go-to service advisor at Walter’s Mercedes-Benz. I recently took my GLE300d in for a recall service, and Alex arranged for a loaner car and handled everything, as always, in a most pr Mercedes-Benz. I recently took my GLE300d in for a recall service, and Alex arranged for a loaner car and handled everything, as always, in a most professional yet friendly manner. He always answers all my questions and I always have the highest confidence that my car is in very capable hands. More
by Ken T
Employees Worked With
May 07, 2021
David Green is really amazing. Very attentive, prompt, very knowledgeable and courteous. I will definitely recommend him to all my friends that have a MB. very knowledgeable and courteous. I will definitely recommend him to all my friends that have a MB. More
by Coco
Employees Worked With
David Greene
May 06, 2021
Mark Interlicchia was our service manager and he has always done a great time each and every time we are having our car serviced! Thanks always done a great time each and every time we are having our car serviced! Thanks More
by rfitzpatrick
Employees Worked With
May 04, 2021
My car was ready in a timely manner,as soon as I arrived I was helped immediately the associates had excellent customer service,and they were very friendly I was helped immediately the associates had excellent customer service,and they were very friendly More
by Christina luna
Employees Worked With
