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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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April 30, 2021
Alex Ramirez derserves a 5 star rating in our book. Alex has been taking care of our cars for many years and he has always done a fantastic job. Our cars are always ready at the designated time. has been taking care of our cars for many years and he has always done a fantastic job. Our cars are always ready at the designated time. More
by e.johnson909
Employees Worked With
April 29, 2021
Walters service department is by far the best place to go for any service needs. Been coming here for years. Everyone is great. Ready for next time. for any service needs. Been coming here for years. Everyone is great. Ready for next time. More
by Maximilion
April 29, 2021
Alex is the best!!! He always goes above and beyond. As an excellent communicator, Alex ensures you are updated regarding your vehicle. I have worked with him for over 10 years. I highly recommend Alex Ra an excellent communicator, Alex ensures you are updated regarding your vehicle. I have worked with him for over 10 years. I highly recommend Alex Ramirez at Walters Mercedes Benz Service Department More
by Kendra N.
April 29, 2021
Walter’s Mercedes at riverside always provide the most professional service. There team is super knowledgeable and courteous. Mr. Alex Ramirez helped me during my visit. He is courteous and goes above professional service. There team is super knowledgeable and courteous. Mr. Alex Ramirez helped me during my visit. He is courteous and goes above and beyond. He kept me informed during the entire service process and the car was returned at the promised time. I recommend his definitely. More
by Arun
Employees Worked With
April 29, 2021
Alex Ramirez helped me in service. I was 100% satisfied with the service I received and would definitely recommend him to my family and friends ! with the service I received and would definitely recommend him to my family and friends ! More
by Joe Montalbano
Employees Worked With
April 29, 2021
Provided me with up to date information regarding the status of my car and was given a replacement car to use. Plus, everyone was friendly. status of my car and was given a replacement car to use. Plus, everyone was friendly. More
by MA
Employees Worked With
April 29, 2021
Top Notch Dealership! From the moment you arrive to the time you leave, the staff (sales & service) is friendly, courteous, professional and knowledgeable. I originally purchased my Mercedes from Walter’s time you leave, the staff (sales & service) is friendly, courteous, professional and knowledgeable. I originally purchased my Mercedes from Walter’s and have been getting it serviced there since. Their Service Dept is exceptional! The Service Advisors are always knowledgeable, and informative, especially my advisor Alex Ramirez. I never feel pressured, and I appreciate the recommendations for preventive maintenance. The techs are always meticulous and very thorough with their inspection and work. Will not ever go to another dealership! Keep up the good work Walter’s! Special Thanks to Andrew Ramirez as always and Isaid Barragon. More
by Oh748r
April 29, 2021
Service department done their job perfectly for me. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. More
by Jayokuzhang
Employees Worked With
April 29, 2021
I would like to say a special thanks to Alex for his great customer service! He is a knowledgeable and helpful. Amazing service at the service department! He took care of my car and provided 5 star ser great customer service! He is a knowledgeable and helpful. Amazing service at the service department! He took care of my car and provided 5 star service at every step! More
by Mia
Employees Worked With
April 29, 2021
Alex Ramirez has provided professional and honest and friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. More
by Rneal1
Employees Worked With
