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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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April 20, 2021
Let’s start with this was the best service experience I’ve ever had with my vehicle. Alex, was outstanding, polite, and understanding. He guided me through my warranty claim and kept me updated day by da I’ve ever had with my vehicle. Alex, was outstanding, polite, and understanding. He guided me through my warranty claim and kept me updated day by day. I’ve recommended this dealership for service due to the experience I’ve had with Alex. I make sure every service visit moving forward is with him and if not I hope I receive this service with all other service advisors. He sets the standard for Mercedes Benz. More
by Jesse_gaona5000
Employees Worked With
April 20, 2021
Joseph Loera, attended to our needs that day and delivered excellent service. He provided important information regarding the two vehicles that needed repairs and when we encountered a problem he m delivered excellent service. He provided important information regarding the two vehicles that needed repairs and when we encountered a problem he made extra effort to relieve us from the inconvenience. He is highly recommended. More
by bguevara
Employees Worked With
April 18, 2021
Joseph Loera was very helpful, respectful, honest, and knowledgeable in his line of work. I am glad he was assigned to me. I was pleased with him. knowledgeable in his line of work. I am glad he was assigned to me. I was pleased with him. More
by Joe Neri
Employees Worked With
April 18, 2021
Highly recommend this dealership! Alex Ramirez was very professional, friendly and knowledgeable. He took care of me and it was an awesome service! Place was clean and everyone was friendly. professional, friendly and knowledgeable. He took care of me and it was an awesome service! Place was clean and everyone was friendly. More
by bartian
Employees Worked With
April 17, 2021
I couldn't be more pleased with Adam Garcia's customer service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, w service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, which lends itself well to his current duties. Let's clone him! More
by ipsus5150
Employees Worked With
Adam Garcia
April 17, 2021
Came in late Friday night for a tire pressure light, while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire pressure. More
by Tinabear115
Employees Worked With
David Greene, Cody Burt, Adam Garcia
April 16, 2021
I am very please with the service that Cody Burt has offered during my recent visit to service my vehicle. He had a lift pick me up and take me to my place of work. There was no hassle to drop off the offered during my recent visit to service my vehicle. He had a lift pick me up and take me to my place of work. There was no hassle to drop off the car or to pick it up. More
by Patty
Employees Worked With
GLC 300, Cody Burt
April 16, 2021
Austin Schneider.....A - attentiveU - UpstandingS - Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H - Helpful N - Neighborly E - Earnest I - impeccable D - Diligent E - Extraordinary R - Really Good at providing Excellent Customer Service. Thank you Austin for always going above and beyond to ensure that even a pain in the rear customer like me, gets treated amazingly. More
by WH
Employees Worked With
Austin Schneider
April 15, 2021
Awesome job to the whole team at Walters Mercedes. My family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. More
by Ba875144
