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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,020 Reviews

3,020 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 29, 2021

Service department done their job perfectly for me. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. More

by Jayokuzhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Walters service department is by far the best place to go for any service needs. Been coming here for years. Everyone is great. Ready for next time. More

by Maximilion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene, Austin Schneider
Apr 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Provided me with up to date information regarding the status of my car and was given a replacement car to use. Plus, everyone was friendly. More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that Alex could be of valuable assistance to you throughout your visit! It is our pleasure to serve you in any way possible. Please don't hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Alex Ramirez has provided professional and honest and friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. More

by Rneal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! We are pleased that he could consistently get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Alex and the team amy serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 29, 2021

Alex was super fast at getting my car in for diagnostic. Very friendly and he answered all my questions. Excellent customer service and prices for service!! More

by esmeraldagovea37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Apr 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Esmeralda, Thank you so much for your 5-star review! We are pleased that Alex could get you and your automotive needs efficiently taken care of! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 28, 2021

Joseph Leona,associate was very courteous and pleasant and did an excellent job that I was very satisfied with his advice and customer care. Thank you for your great care. More

by Cherian Mathai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cherian, Thank you for leaving Joseph this wonderful review! We are pleased that he could provide you with the quality assistance that you so much deserve! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

Outstanding work by the whole team at Walters Mercedes. They did a great job helping my mom find her new car, and service was just as great. Bryan and David helped us along the way. More

by Chabennt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Bryan Fitzpatrick
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. We are overjoyed that we had the opportunity to work with you and get your mother into the perfect car. We wish you both the safest of travels. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

David was a great service advisor when I came in for my first service. Although I didn’t buy the car from Walters I will continue to come back for service. More

by Amandgar274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are pleased that he could get you and your automotive needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

The work done here is consistent. I never have a problem with any of my services done here. Austin Schneider is always on top of the job. More

by Mer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering top-quality service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Austin and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

I have always been going to Alex Ramirez long years . I get my cars from my brother who works for Mercedes Benz Massachusetts Tilak Jayasekera better know as TJ he always told me once you get to know a go More

by sherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sherine, Thank you for leaving Alex this positive review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. We are certain that he will continue to take exceptional care of you in the years to come, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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