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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 27, 2021

I have always been going to Alex Ramirez long years . I get my cars from my brother who works for Mercedes Benz Massachusetts Tilak Jayasekera better know as TJ he always told me once you get to know a go More

by sherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Sherine, Thank you for leaving Alex this positive review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. We are certain that he will continue to take exceptional care of you in the years to come, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 27, 2021

The people working are always a pleasure to be around. Austin Schneider is my go-to person when I come in for a service! There isn't another place I would go. More

by Nessness
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this 5-star review! We are thrilled that he could be of exceptional assistance to you once again! Your confidence and loyalty mean so much to us, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 22, 2021

I give this dealership five stars because of Alex. He goes above and beyond when I come in with any type of trouble to my vehicle. He always has a smile on his face. Always calls me miss love. And never More

by D Porsche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are delighted to know that Alex consistently takes exceptional care of you throughout your visits! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 21, 2021

Hands down the best customer service all around I’ve had at a dealership. Greeted right away, helped even faster and back on the road. More

by Sanastoray90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We are thrilled that we had the opportunity to work with you and provide you with the exceptional service that you so much deserve! Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 20, 2021

Joseph Loera, attended to our needs that day and delivered excellent service. He provided important information regarding the two vehicles that needed repairs and when we encountered a problem he m More

by bguevara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this positive review and recommendation! We are pleased that he could put you at ease and get your automotive needs thoroughly resolved! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 20, 2021

Let’s start with this was the best service experience I’ve ever had with my vehicle. Alex, was outstanding, polite, and understanding. He guided me through my warranty claim and kept me updated day by da More

by Jesse_gaona5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jesse, Thank you so much for your wonderful review! We are overjoyed that Alex could put you at ease and provide you with the exceptional experience that you so much deserve! He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how he and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 18, 2021

Joseph Loera was very helpful, respectful, honest, and knowledgeable in his line of work. I am glad he was assigned to me. I was pleased with him. More

by Joe Neri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Joe, Thank you for leaving Joseph this 5-star review! We are delighted to know that he took great care of you, and he will be honored to hear how deeply you valued his assistance! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that Joseph or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 18, 2021

Highly recommend this dealership! Alex Ramirez was very professional, friendly and knowledgeable. He took care of me and it was an awesome service! Place was clean and everyone was friendly. More

by bartian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are overjoyed that Alex could be of assistance to you and provide you with a 5-star experience! Your safety and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 17, 2021

Came in late Friday night for a tire pressure light, while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire More

by Tinabear115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt, Adam Garcia
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tina, Thank you for taking the time to leave us this 5-star review! We are overjoyed that David could put you at ease and get your automotive concerns swiftly resolved. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 17, 2021

I couldn't be more pleased with Adam Garcia's customer service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, w More

by ipsus5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! We are overjoyed that he could be of assistance to you and provide you with the top-quality service that you so much deserve. He will be delighted to hear of your excellent feedback. Please don't hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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