Walter's Mercedes-Benz of Riverside - Service Center

I can’t tell you how appreciated I am of having Austin Schneider, for my service advisor. He’s been on the spot all the time and making recommendations and keeping me informed on the service of my vehicle Schneider, for my service advisor. He’s been on the spot all the time and making recommendations and keeping me informed on the service of my vehicle. Very friendly and not pushy. I like his style of customer service. Great job. More

Thank you Joseph Loera for you wonderful service for my Auxiliary battery replacement. You recommendation is helpful and you are professional and a great advisor. I will stay with Walter's because I trust Auxiliary battery replacement. You recommendation is helpful and you are professional and a great advisor. I will stay with Walter's because I trust you and your service. More

Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive Attentive More

David takes care of both my and my wife’s cars with every service. Just got my tires replaced and alignment done. David made sure I got the discount they are running in the tires this month. Great job. service. Just got my tires replaced and alignment done. David made sure I got the discount they are running in the tires this month. Great job. More

Brandon Monaco was wonderful to work with at Walters Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! Mercedes. Very friendly, professional, and knowledgeable of the services my car needed. I won’t take my Mercedes anywhere else! More

I had to bring in my 2014 Mercedes Benz GLK 350 for service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the tec service on Wednesday April 7, 2021. On my way to the dealer I noticed or heard this noise coming from what I thought shocks or structs. After the technician looked at it; he found it was the sway bar was loosen. I appreciate them tighten it but I have to admit since then it hasn't driven the same. As usual Austin is kind and friendly. I appreciate his customer service and patience with me. Thank you again Austin. More

Brandon is always very helpful and accommodating. They do their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. their best to get it right the first time. All of the staff that I've ever dealt with is very pleasant. More

I was helped by Mr. Alex Ramirez at service dept. as soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the soon as I arrived at the dealership he greeted me and quickly discussed my service needs. This time he escorted me to his desk and we went over the details. As promised the vehicle was ready in time. Alex kept me informed throughout the entire process. He is courteous and highly professional. I recommend Walter’s for your Mercedes service needs and Seek our Mr. Alex for a caring service. More

Cory Burt has been helping servicing my SLK and R 350. He is always professional and pleasant to work with. Can’t have better service person to work with than Coty! is always professional and pleasant to work with. Can’t have better service person to work with than Coty! More

I had to come in for an inspection on my new car and my service rep was Cody. As always, he is very professional, straightforward and willing to help. I don’t think twice when I have go bring my car in, I service rep was Cody. As always, he is very professional, straightforward and willing to help. I don’t think twice when I have go bring my car in, I know it will be in good hands. Thank-you Cody for always providing an A+ experience! More