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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 04, 2021

I am always impressed with the way that I am treated by Mark Interlicchia at Walter’s Mercedes Benz while servicing our vehicle. My family has been a client of Walter’s for over 25 years and my relationsh More

by CTC1960
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. It is our pleasure to assist you, and we are pleased that Mark could consistently provide you with the quality service that you so much deserve. He will be honored to know how confident you are in his efforts, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 02, 2021

David Greene assisted me fast and got my car in for recall same day and completed with an Uber to drop me off and pick me More

by nicole.jones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nicole, Thank you for leaving David this 5-star review! We are pleased to know that he took great care of you and your automotive needs throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

Highly recommend the service department my advisor was outstanding. I took my car in at my earliest convenience 9am and they had it ready by 1pm IMPRESSIVE! More

by Martinez109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are delighted to hear that Joseph took exceptional care of you throughout your visit. It is our pleasure to assist you in any way possible, and we will certainly provide you with nothing less than the same quality and efficient service in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

I had a great experience here at Walters. The whole team here is really helpful and I got all my questions answered in a timely manner. I was kept in the loop with every single detail , thanks again! More

by JamesKinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

James, Thank you so much for your excellent review! We are pleased that our team could be of assistance to you and make your overall service visit so smooth and informative! We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

At a time when so much seems out of control and unpredictable, it is a blessing to have Mr. Austin Schneider as my Service Representative: Austin is Knowledgeable, dependable, and has a great dem More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 03, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review. We are overjoyed that Austin could put you at ease and get your automotive concerns thoroughly resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

Austin was awesome. He was super friendly and was able to answer all of my questions. Went above and beyond for what I had asked. Not to mention my service was done in a day compared to the original couple d More

by Gerardo C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Gerardo, Thank you for leaving Austin this 5-star review! We are overjoyed that he could put you at ease and get your automotive needs efficiently resolved. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 30, 2021

Never disappointed when I come to bring my car in for service. Very pleased with the service and care of my car. I can always count on Walters! A big THANK YOU to my advisor Joseph. He has helped me in t More

by Jorgefinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jorge, Thank you so much for your excellent review. We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve. Offering 5-star service is so important to us, and we will certainly provide you with nothing less in the future! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 30, 2021

Brandon Monaco is the service advisor you want to ask for . His priority is you , communication is his top skill through out your visit and his follow up with you to see how you are doing after the job is co More

by msanchez1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Apr 02, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 29, 2021

Thank you David and Mark for always helping me when needed. Vehicle broke down and they helped me get it towed it. It was fixed and ready pretty quick. Just needed a new battery. More

by Rbaseball84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Mar 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are overjoyed that our efforts continuously meet your satisfaction. Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 28, 2021

Alex Ramirez is the best. I have been coming to service dept since 1999, dealt with all professional people here. If ever had any concerns they were always addressed right away. Highly recommend. More

by Sandhu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this wonderful review. We appreciate your business and are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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