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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,996 Reviews

2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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February 26, 2021

Although a difficult scenario for us as MB owners, Alex and the service team were outstanding, helpful and professional through it all. Highly recommended service department. More

by adrian_banales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Adrian, Thank you so much for your positive review and recommendation! We are pleased that our team could put you at ease and get your concerns successfully taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Very pleasant visit with service advisor Alex Ramirez. Service performed was as promised. Very quick and courteous experience. I will certainly return for next service. More

by rlazar_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased that Alex could get you and your automotive needs efficiently taken care of. We wish you the safest of travels and look forward to work with you again the next time you are in need of vehicular service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

The dealership is conveniently located. The staff is very pleasant and professional. They are very helpful and informative. I would highly recommend this dealership to my friends. More

by dejonesrxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! We are pleased that our team could be of assistance to you and make your visit a 5-star experience! We greatly appreciate the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Great service. Quick.Battery for car was backed order Great service. Quick. Battery for car was backed order but problem resolved fast. Was greeted fast and very friendly. All questions answered. Tha More

by Liblongl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering quality and efficient service is always our goal, and we are overjoyed that our efforts met your satisfaction. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Alex, our personal service writer is amazing.He has Alex, our personal service writer is amazing. He has earned my trust and always goes above and beyond. A company is only as good as their employees, More

by muzest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this positive review! We are pleased to know that he always takes exceptional care of you and your automotive needs! He will be honored to hear how confident you are in his efforts, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Brandon Monaco has been my service advisor for the life of my car, he has always been very professional and has gone above and beyond to ensure everything is completed to my satisfaction. You have one of t More

by Jimmy John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jimmy, Thank you for leaving Brandon this 5-star review! We are pleased that he could consistently get you and your automotive needs taken care of- to your satisfaction. He will be honored to know how confident you are in his efforts, and we are certain that he will continue to provide you with the same exceptional service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Amazing work!!! Fast, friendly and always on top of the game when I come in for service. I’ll see you next year when the service is due again. Thank you. More

by Dilldiaz87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs efficiently taken care of! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Reliable place to leave your car to get worked on. Got an oil change and didn’t wait for long. I had Austin Schneider as my service advisor and was in good hands. More

by Nessness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that Austin could provide you with a 5-star experience once again! We wish you the safest of travels and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Just was here recently and received awesome care and service. Really appreciate you always keeping me in the loop and answering all my questions regarding my car and timing of it all. Thank you very muc More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Angelo, Thank you so much for your wonderful review! We are pleased that our team could get you and your concerns efficiently taken care of! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

February 26, 2021

Great job to the team at Walters. My advisor Joseph was great and such a big help with my car. I will definitely be coming back for my next service. Thanks again! More

by Jameson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jameson, Thank you so much for your 5-star review! We are so glad that Joseph could be of assistance to you and get your needs successfully resolved. We wish you the safest of travels and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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