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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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January 27, 2021
Alex Ramirez was my serv. advisor and took care of me! Very professional and courteous. I was filled in on anything there was an updated!! Very professional and courteous. I was filled in on anything there was an updated!! More
by tiggertackle
January 27, 2021
Alex Ramirez did a great job as a service advisor. Kept me well informed about what was happening with my GLK. Parts pricing was high, but overall happy with the service me well informed about what was happening with my GLK. Parts pricing was high, but overall happy with the service More
by Partsandshipping1951
Employees Worked With
January 26, 2021
I have purchased three vehicles from Walters since 2007. Alex Ramirez is my go to for all of my service needs. He makes the servicing easy for me and I can always count on him to get me in as quick as possi Alex Ramirez is my go to for all of my service needs. He makes the servicing easy for me and I can always count on him to get me in as quick as possible and I have never had better service than at Walters. Thank you Alex! More
by valerieherder
Employees Worked With
January 26, 2021
Alex is and has been my service advisor since Tyler and he has been exceptional in his handling of my vehicles and my needs... It’s because of Alex that I continue to drive more than an hour each way fo he has been exceptional in his handling of my vehicles and my needs... It’s because of Alex that I continue to drive more than an hour each way for services. More
by THERON LEWIS
Employees Worked With
January 26, 2021
I love Walter’s Mercedes. Alex always takes excellent care of me and my car needs. Walter’s Mercedes wouldn’t be the same without Alex! care of me and my car needs. Walter’s Mercedes wouldn’t be the same without Alex! More
by Dionne
Employees Worked With
January 25, 2021
The engine light suddenly came on and stayed on until I took the car in for service. David Greene explained that the problem could be connected to any number of things and arranged for my car to be servic took the car in for service. David Greene explained that the problem could be connected to any number of things and arranged for my car to be serviced, and without hesitation arranged for a courtesy car. Mr. Greene kept me updated until he advised my car was ready for pick-up. Mr. Greene is an outstanding example of the high quality of service that is provided by the Service Representatives at Walter's Mercedes-Benz of Riverside. Thank you. Gratefully yours, Sandra B. More
by Sandra B.
Employees Worked With
David Greene
January 25, 2021
Took my 2012 c250 to Walter's and so grateful Joseph was my service advisor! check engine light come on and unfortunately it happened when vehicle was due for Smog. It was PO705 and farther diagnostic show my service advisor! check engine light come on and unfortunately it happened when vehicle was due for Smog. It was PO705 and farther diagnostic showed the TCU transmission control unit needed replacement, along with transmission fluid service, also had emergency brake assembly replaced...these jobs done and so far no xx engine light. I will soon have MB smog there too. But Joseph kept me informed of all repairs and arranged for rides to & from & even went beyond to see that my car was brought to new again! Thank you Joseph for your knowledge, professional and communication during that time...what a relief to have you at Walters & as my service advisor! More
by Grateful
Employees Worked With
January 22, 2021
I am very very happy with Brandon Monaco great service very helpful I and my family and friends love service. I will be coming back to service. very helpful I and my family and friends love service. I will be coming back to service. More
by Isaacmpeter
Employees Worked With
Other Employees :
Brandon Monaco, David Greene, Cody Burt, Austin Schneider, Adam Garcia
January 19, 2021
David makes everything so easy when it comes to servicing my vehicles. He explains things to me in advance and I trust his judgment. I always call to confirm his availability before I make an appointment. my vehicles. He explains things to me in advance and I trust his judgment. I always call to confirm his availability before I make an appointment. More
by RussEver
Employees Worked With
David Greene
January 19, 2021
Mr. Greene always makes service super quick and easy when taking my cars in service. I appreciate the emails and phone calls on updates on cars. He is very understanding and helpful. taking my cars in service. I appreciate the emails and phone calls on updates on cars. He is very understanding and helpful. More
by fireamarinjr
Employees Worked With
David Greene
