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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,027 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,027 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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August 10, 2020
Joseph Loera my service advisor was very professional, helpful and kept me updated on status and when completed updated me with recommendations. Amazing customer service helpful and kept me updated on status and when completed updated me with recommendations. Amazing customer service More
by DEDE
August 05, 2020
Service on my Smart Car There are two points that make me wish that there was another place near PS to serve Smart cars. 1- Your price is way to high. 2- The waiting to get There are two points that make me wish that there was another place near PS to serve Smart cars. 1- Your price is way to high. 2- The waiting to get the car washed after it has been serviced is absurd. It took nearly as 40 min. Way too long. 4 stars for the actual maintenance. 1 Star for washing/waiting. More
by dominiquekuhle
Employees Worked With
August 05, 2020
Interaction with Brandon while doing an A service Brandon Monaco was my service professional for a recent A service and presented himself as very professional, knowledgeable and courteous. His communi Brandon Monaco was my service professional for a recent A service and presented himself as very professional, knowledgeable and courteous. His communication was excellent as well as his follow up and I was pleased with the interaction. More
by Ty
Employees Worked With
Brandon Monaco
August 05, 2020
JR Rodriguez was extremely professional and explained the information regarding my vehicle clearly and concisely. I understood what was needing to be repaired and the amount. information regarding my vehicle clearly and concisely. I understood what was needing to be repaired and the amount. More
by Mart’ine Wells
Employees Worked With
August 04, 2020
Excellent service with exceptional customer treatment. The factory failure setting was fixed within a day and I was given a loner with extended mileage on demand. JR Rodrigues went above and beyond to mak The factory failure setting was fixed within a day and I was given a loner with extended mileage on demand. JR Rodrigues went above and beyond to make this whole experience just perfect! More
by olegkot
Employees Worked With
August 04, 2020
Alex ramirez at walters mercedes benz in riverside was helpful and clear. He was not hesitant to go a bit beyond to meet my needs and make sure the car was sriving perfectly. helpful and clear. He was not hesitant to go a bit beyond to meet my needs and make sure the car was sriving perfectly. More
by Cls satin pearl
Employees Worked With
Alex ramirez
August 03, 2020
David Greene stepped up to the plate as the service advisor I originally had my appointment with hadn't arrived on site yet. He took care of me and of course my car..did a great job..kept me updated on advisor I originally had my appointment with hadn't arrived on site yet. He took care of me and of course my car..did a great job..kept me updated on additional services that needed to be addressed and had my car done and ready for pickup by 5pm...awesome job More
by mmeraz714
Employees Worked With
David Greene
August 03, 2020
Austin Schneider is always a pleasure to work with when I bring my car into the dealership! So patient and so kind. Austin is very informative and has all the answers to my questions. bring my car into the dealership! So patient and so kind. Austin is very informative and has all the answers to my questions. More
by taylor032644
Employees Worked With
Austin Schneider
August 03, 2020
I am always very pleased with the service at Walter’s Mercedes Benz. Austin Schneider Is the best thank you for always taking care of my vehicle. Mercedes Benz. Austin Schneider Is the best thank you for always taking care of my vehicle. More
by K.M.
Employees Worked With
Austin Schneider
August 03, 2020
Exemplary professionalism and total customer care!!! In the last few years of owning my vehicle (2017), I have been very pleasantly surprised and honored each time by the consummate care and uber hospita In the last few years of owning my vehicle (2017), I have been very pleasantly surprised and honored each time by the consummate care and uber hospitality bestowed upon the customer. I look forward to receiving impeccable service (David Greene) and eager to return! PS the prices are very competitive and manageable. Thank you! More
by Gdzdiva
Employees Worked With
David Greene
