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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,007 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 28, 2020
Good service provided by David Greene I really like the service department. They are really good but I don't recommend any of the salespeople. The sale section needs to be improved. I really like the service department. They are really good but I don't recommend any of the salespeople. The sale section needs to be improved. More
by Firouzeh.G
Employees Worked With
David Greene
July 28, 2020
Love getting my vehicle serviced at Walter’s. I dropped my vehicle off before heading out on vacation. David Greene was attentive & communicated effectively which I could appreciate. my vehicle off before heading out on vacation. David Greene was attentive & communicated effectively which I could appreciate. More
by Csandujo
Employees Worked With
David Greene
July 28, 2020
I have purchased 4 Sprinter van over the years from Walter’s Mercedes Benz and i have never been disappointed in there service. All though there are many Mercedes Benz dealerships close to my home I m Walter’s Mercedes Benz and i have never been disappointed in there service. All though there are many Mercedes Benz dealerships close to my home I make the one hour drive each way to have them service our vehicles. Adam Garcia is the best More
by louiscnese
Employees Worked With
Adam Garcia
July 22, 2020
My experience @ Walter's Mercedes-Benz of Riverside My experiences at Walter's Mercedes-Benz of Riverside were very good. Mr. David Greene was very attentive to our needs as making sure that we unders My experiences at Walter's Mercedes-Benz of Riverside were very good. Mr. David Greene was very attentive to our needs as making sure that we understood what repairs were needed for our vehicle. He was very professional and courteous. We appreciate that. Thank-you very much More
by Kat
Employees Worked With
David Greene
July 22, 2020
excelente!! Alex Ramirez siempre que me atiende hace un servicio muy bueno y excelente. El servicio al cliente siempre es cumplido y el mantenimiento a tiempo. Alex Ramirez siempre que me atiende hace un servicio muy bueno y excelente. El servicio al cliente siempre es cumplido y el mantenimiento a tiempo. More
by anagladissilva
Employees Worked With
July 22, 2020
The communication between them and I was amazing. They called me with updates on my car and they also called me when it was done! This was a first time that has ever happened. Everyone I dealt with was po called me with updates on my car and they also called me when it was done! This was a first time that has ever happened. Everyone I dealt with was polite and professional. More
by Arthur.L.Hopkins
Employees Worked With
Cody Burt
July 21, 2020
Thank you David for the excellent customer service you provided. I really appreciate your promptness, courtesy and professionalism. I will continue getting my car serviced there. provided. I really appreciate your promptness, courtesy and professionalism. I will continue getting my car serviced there. More
by Franzhall
Employees Worked With
David Greene
July 21, 2020
Speedy Service I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polit I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polite and wearing their masks. I was told of what the service would cover and the cost. Timing was to be about 2 hours and it was pretty much on time. Waiting area was clean but perhaps could have been sanitized more frequently as I did not see anyone wipe down any tables or chairs. Cody was easy to talk to and professional. More
by Linda J
Employees Worked With
Cody Burt
July 21, 2020
First class I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat you with a red carpet. congratulations JR and thank you for your recommendations and advice on the needs of my mercedes Benz. More
by Mickey
Employees Worked With
