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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,005 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,005 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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July 21, 2020
Speedy Service I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polit I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polite and wearing their masks. I was told of what the service would cover and the cost. Timing was to be about 2 hours and it was pretty much on time. Waiting area was clean but perhaps could have been sanitized more frequently as I did not see anyone wipe down any tables or chairs. Cody was easy to talk to and professional. More
by Linda J
Employees Worked With
Cody Burt
July 21, 2020
I had my appointment at 7:00 AM. My advisor was Joseph L. He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended. He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended. More
by Jessica V.
Employees Worked With
July 15, 2020
came for B service plus other issues JR did a professional job explaining his recommendations as what our car needed along with some options. He does his job well. We will continue usin JR did a professional job explaining his recommendations as what our car needed along with some options. He does his job well. We will continue using your service dept. More
by Robert Fredeen
Employees Worked With
July 15, 2020
Alex Ramirez was very pleasant and professional during our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with. our encounter. My car was ready at the appropriate time as stated. Recommendations were made that needs to be followed up with. More
by adayi Udo
July 13, 2020
The service was great! JR was extremely friendly. Although, I know I didn't need service. I went because I just purchased my car and wanted to be sure all services were up to date. Wish they would ha Although, I know I didn't need service. I went because I just purchased my car and wanted to be sure all services were up to date. Wish they would have advised me it really wasn't required and/or provided other options. More
by theluvofjones
Employees Worked With
July 10, 2020
I had a really wonderful experience at Walter's Mercedes. My service advisor was Cody, and he was so great. I recommend Cody to anyone that uses Walter's My service advisor was Cody, and he was so great. I recommend Cody to anyone that uses Walter's More
by FrankyW
Employees Worked With
Cody Burt
July 09, 2020
I received and excellent service from David Greene. Even though I wasn’t sure of what I want he was patient throughout my decisions. Highly recommend. though I wasn’t sure of what I want he was patient throughout my decisions. Highly recommend. More
by olgacarranza1968@gmail.com
Employees Worked With
David Greene
