Walter's Mercedes-Benz of Riverside - Service Center

Christian Felix Was SUCH A BAD xxx SALES MAN. He helped me so much with buying my first car !!! i can’t wait to send some people over, if they’re looking for a car !! We drove from Palm Springs CA just to me so much with buying my first car !!! i can’t wait to send some people over, if they’re looking for a car !! We drove from Palm Springs CA just to look, but I ended up leaving with one ! He was the best!! Thank you so much Christian ! Mercedes of riverside has the most helpful amazing sales team! More

Cody Burt was extremely professional, timely, and precise. During Covid19, he took the time to provide detailed information of my issues and concerns resulting in an efficient result all via text me precise. During Covid19, he took the time to provide detailed information of my issues and concerns resulting in an efficient result all via text messages! More

Exceptional Service from a custmer service expert! David Greene is an excellent representative for Walters Mercedes-Benz! He is a true professional that understands how to meet the needs of clients fro David Greene is an excellent representative for Walters Mercedes-Benz! He is a true professional that understands how to meet the needs of clients from all walks of life. He made an effort to show true interest in me as a person and the needs of my car. My car was taken care of within a timely manner and the excellent service was appreciated. CRB More

This is the second time I have worked with Cody Burt. Both times he has been extremely nice. He explained what was going to be done to the car, approximately how long it would take and the benefits of Both times he has been extremely nice. He explained what was going to be done to the car, approximately how long it would take and the benefits of keeping the car well maintained. More

We had a great experience at Walter’s Mercedes-Benz of Riverside. Adam Garcia was extremely helpful and kept me informed throughout the whole process. Would definitely recommend. Riverside. Adam Garcia was extremely helpful and kept me informed throughout the whole process. Would definitely recommend. More

J.R Rodriquez was very professional and courteous with us. He took us thru every step of the process and gave us an estimate time of completion. Great pleasure interacting with him. us. He took us thru every step of the process and gave us an estimate time of completion. Great pleasure interacting with him. More

Brake service visit David was prepared when I arrived for brake pad signal. My regular service manager, JR Rodriguez, wasn't going to be there on Saturday so he made arra David was prepared when I arrived for brake pad signal. My regular service manager, JR Rodriguez, wasn't going to be there on Saturday so he made arrangements for David Greene to help me. David saw me trough the appointment, securing a loaner car, etc very efficiently. More

I received the most exceptional customer service from Brandon Monaco. He ALWAYS provides a clear understanding of the vehicle service. Brandon also displays the utmost professionalism. Thank you Bra Brandon Monaco. He ALWAYS provides a clear understanding of the vehicle service. Brandon also displays the utmost professionalism. Thank you Brandon for continuing to go above and beyond! More

Alex Ramirez always does a great job and is prompt, courteous and professional! He cares about the customer and respects the company he works for. Great guy! BC courteous and professional! He cares about the customer and respects the company he works for. Great guy! BC More

My service advisor was Cody Burt at Walter's Mercedes-Riverside. Cody was very pleasant and I received customer service with a smile-which meant a lot during a Pandemic and being recently furlou Mercedes-Riverside. Cody was very pleasant and I received customer service with a smile-which meant a lot during a Pandemic and being recently furloughed from my company. Cody was warm welcoming and listened to my concerns about my vehicle. Cody made my Sat. Car servicing appointment so very easy and he reassured me with grace and professionalism that he would make sure that the service done on my vehicle would be handled perfectly! Next time I'm do for my next car service -No doubt I will ask for Cody Burt! G. Davis More