Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Austin Sneider was so kind and helpful! They are always so courteous and go above and beyond! I appreciate the communication and fast service. He also made getting a loaner easy and took a inconvenient sit so courteous and go above and beyond! I appreciate the communication and fast service. He also made getting a loaner easy and took a inconvenient situation and made it an awesome one! All smiles! More
Brandon Monaco Would recommend Brandon Monaco (our trusted service advisor) at Walters Automotive to anyone who wants a total professional, who pays close attention Would recommend Brandon Monaco (our trusted service advisor) at Walters Automotive to anyone who wants a total professional, who pays close attention to the maintenance service care of your Mercedes. In our case, a 2003 320E model, pampered for sure by us, and Brandon appreciates the detail of care we expect when we leave our car for service. Brandon, listens, applies, and oversees our needs which always provides a fear free experience, which includes no surprises at checkout...Brandon keeps you informed all the way. He's your guy. More
Excellent Customer Service Austin Schnieder is a wonderful, professional, knowledgeable service representative who will go the extra mile for his customers and make them feel co Austin Schnieder is a wonderful, professional, knowledgeable service representative who will go the extra mile for his customers and make them feel comfortable. Thank you Austin!!! More
I took my car into the dealer for something very minor and Mark went above and beyond and had my car washed and all ready to go in a very short timely manner. Mark is very friendly and I will only take my and Mark went above and beyond and had my car washed and all ready to go in a very short timely manner. Mark is very friendly and I will only take my car to this dealership great customer service from Mark. More
Fantastic service at my dealership. I really was pleased with the caring and professional way that Adam Garcia handled my needs for service. He was attentive,kind, caring and patient wit I really was pleased with the caring and professional way that Adam Garcia handled my needs for service. He was attentive,kind, caring and patient with me. More
Just a brief review message regarding Austin. We couldn't have been more pleased with the care he extended to us for the needed service of our 250 SLK this past April. Thank you very much for assigning him t have been more pleased with the care he extended to us for the needed service of our 250 SLK this past April. Thank you very much for assigning him to us. Care like his will be the reason we'll keep returning to Walter's. Way to go Austin! More
Great friendly place Brandon Monaco was so nice and helpful. I would highly recommend this dealership. The place is always clean and everyone is very nice. The only thin Brandon Monaco was so nice and helpful. I would highly recommend this dealership. The place is always clean and everyone is very nice. The only thing I would change is put in a some vending machines that the customers could use. More
Excellent service, From beginning to end. Upon arrival I was greeted and take back to get started on my work order for my vehicle. Great communication and excellent customer service all around. Great job. was greeted and take back to get started on my work order for my vehicle. Great communication and excellent customer service all around. Great job. More