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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 20, 2020

Austin Sneider was so kind and helpful! They are always so courteous and go above and beyond! I appreciate the communication and fast service. He also made getting a loaner easy and took a inconvenient sit More

by anewme11112022
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this wonderful review! We are happy to hear that he took great care of you and ensured that your service was completed efficiently! Your safety and satisfaction are of the utmost importance to us, and we hope to continue serving you and your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 20, 2020

Great service from Cody Burt. I needed something done fast and he help me to the best of his ability and more. Thank you very much! More

by Rbrtmdrd
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We wish you safe travels and hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 20, 2020

Brandon Monaco Would recommend Brandon Monaco (our trusted service advisor) at Walters Automotive to anyone who wants a total professional, who pays close attention More

by cocoonswank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this kind recommendation! It is a pleasure to know that he always takes exceptional care of you and ensures that your needs are thoroughly taken care of! We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 20, 2020

I went in for my first oil change on my new car. Thanks David for always taking care of my car as usual with excellent service! More

by mjd914
Recommend Dealer
Yes
Employees Worked With
David Greene
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that David took great care of you and your automotive needs once again! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 20, 2020

Excellent Customer Service Austin Schnieder is a wonderful, professional, knowledgeable service representative who will go the extra mile for his customers and make them feel co More

by chynaadoll2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this excellent review! We are happy to hear that he went above and beyond and provided you with the quality service that you so much deserve! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 20, 2020

I took my car into the dealer for something very minor and Mark went above and beyond and had my car washed and all ready to go in a very short timely manner. Mark is very friendly and I will only take my More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Walter's Mercedes-Benz of Riverside responded

Lisa, Thank you so much for your positive feedback! We are delighted to know that Mark took great care of you and ensured that your service was completed efficiently. Mark will be honored to know that he has earned your confidence, and we look forward to continuing to provide you and your vehicle with the same quality service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 12, 2020

Fantastic service at my dealership. I really was pleased with the caring and professional way that Adam Garcia handled my needs for service. He was attentive,kind, caring and patient wit More

by tesharber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 13, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this 5-star review! We are delighted to know that Adam took remarkable care of you throughout your visit! We appreciate your business and hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 09, 2020

Just a brief review message regarding Austin. We couldn't have been more pleased with the care he extended to us for the needed service of our 250 SLK this past April. Thank you very much for assigning him t More

by Ernie
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Adam Garcia
May 11, 2020 -

Walter's Mercedes-Benz of Riverside responded

Ernie, Thank you for taking the time to leave Austin this 5-star review! We are happy to hear that he took great care of you and provided you with the quality experience that you so much deserve! We appreciate your business and look forward to continuing to provide you and your vehicle with our best care in the future! Thank you for choosing Walter's Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke- General Manager

May 05, 2020

Great friendly place Brandon Monaco was so nice and helpful. I would highly recommend this dealership. The place is always clean and everyone is very nice. The only thin More

by Dleedandridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene
May 06, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! It is always a pleasure to hear from our guests, as we are constantly striving to better our dealership in every possible way! We appreciate your feedback and look forward to continue serving you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 04, 2020

Excellent service, From beginning to end. Upon arrival I was greeted and take back to get started on my work order for my vehicle. Great communication and excellent customer service all around. Great job. More

by Maxxxie
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 05, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are pleased to know that Brandon took great care of you throughout the entirety of your visit! It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke- General Manager

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