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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,026 Reviews

3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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April 01, 2020

Alex was very helpful with my service . Profesional and did a great job . I would highly recommend him and absolutely Call him again for any other issue . More

by Bereniceinigue
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Berenice, Thank you for leaving Alex this kind recommendation! He will be proud to have earned your 5-star review and to know how greatly you valued his service! It is our pleasure to assist you, and we look forward to working with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 31, 2020

Thanks to Adam my service was fast easy and friendly. He helped me with all my questions and concerns. Definitely recommending him to family and friends. More

by EJ
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review and recommendation! We are so pleased that he could alleviate your concerns and make your overall service visit so smooth and efficient! It is our pleasure to serve you, and we hope to work with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 31, 2020

Adam was very friendly and honest which in returned helped me feel comfortable with him servicing my car. I’ll be back in the future for sure. More

by Lovemykids1286
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Apr 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! We are so pleased that he could put you at ease and get your automotive needs seamlessly resolved! We appreciate your business and look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 31, 2020

Flat tire I got a flat tire had to get my Mercedes towed they had the tire instock took longer for the tow then to install the tire fast service More

by Jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are so pleased that we could get your vehicular needs efficiently resolved. Your safety is our utmost priority. Please don't hesitate to let us know if you ever have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 30, 2020

Awesome Service Brandon Monaco was FANTASTIC! In spite of COVID-19, the service was AWESOME. Please continue making your customers feel important. I appreciated the T More

by creriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Brandon this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service. We wish you the best and the safest of travels, and we look forward to continuing to provide you with the same top-quality service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2020

Walter’s always has great service reps and washes. I’ve been bringing both cars at the same time and both services get taken care of at the same time. More

by RidleyR
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Ridley, Thank you so much for your wonderful review and for confiding in our dealership with your automotive needs! Providing top-quality service is always our goal, and we are proud that our efforts always meet your satisfaction. We appreciate your business and hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2020

Always friendly and helpful. Cody and the entire staff are to be complimented for their service minded attitude. They are always willing to answer questions and provide valuable More

by Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Orlando, Thank you for sharing this wonderful review! It is our pleasure to serve you in any way possible, and we are honored that our efforts always meet your satisfaction! We wish you safe travels and ask that you do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2020

Amazing service! I worked with Joseph and every time I’m out in a timely manner. This time I had a bigger service and I was well taken care of. Thank you for all of your help. More

by Hayes
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this 5-star review! We are happy to hear that he takes such thorough and efficient care of you throughout each of your visits! Your safety is our utmost priority, and we are certain that he will continue to provide you and your vehicle with the same top-quality service in the years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2020

Austin Schneider fixed it Austin Schneider spent the time to fix a miscommunication from other staff and arranged to have my smartcar evaluated in a timely manner. He is cool a More

by rsbees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 26, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive feedback! We are pleased that Austin could make things right for you, and he will be proud to have earned your 5-star review. We appreciate your business and ask that you do not hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 20, 2020

Always exceed my expectations!!! I come to this dealership from La Quinta, California (1 1/2 hours away). The reason I do this is because of the great service I have always received More

by LQ Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 23, 2020 -

Walter's Mercedes-Benz of Riverside responded

Bill, We are honored to have your confidence and loyalty, and we are delighted to know that David always takes exceptional care of you and your automotive needs. Quality and efficient service is always our goal, and we will be sure to provide you with nothing less in the future! We greatly appreciate your wonderful review and hope to serve you for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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