Walter's Mercedes-Benz of Riverside - Service Center

Excellent service from a "true professional"! Austin Schneider was wonderful to work with he made every effort to accommodate my needs, He has a warm personality and truly understands the "art of Austin Schneider was wonderful to work with he made every effort to accommodate my needs, He has a warm personality and truly understands the "art of customer service". I give him an A+ He is the BEST! CRB More

The service was beyond impeccable. They treated me as if I frequented the dealer for years. I'm beyond glad that I had my vehicle serviced there and will continue to do so for this and the next Benz I purch I frequented the dealer for years. I'm beyond glad that I had my vehicle serviced there and will continue to do so for this and the next Benz I purchase. More

Very satisfied with my GLC 300 MB service. Outstanding service from MARKI INTERLICCHIA , very helpful , kind , patient and friendly . Knowledgeable , explains to me what I needed . ASSET TO WALTERS THANK service from MARKI INTERLICCHIA , very helpful , kind , patient and friendly . Knowledgeable , explains to me what I needed . ASSET TO WALTERS THANK YOU 🙏MARK 👏👍🙏😀 More

B Service Mr. Greene was courteous and professional. He explained the service needed for my vehicle and delivered vehicle on time. Thank you Mr. Greene. Great J Mr. Greene was courteous and professional. He explained the service needed for my vehicle and delivered vehicle on time. Thank you Mr. Greene. Great Job! More

Mr. Cody Burt was very prompt and helpful. He really explained what was the issue with the engine. I had no appointment and he was very happy to assist me. He was also courteous enough to get me a renta explained what was the issue with the engine. I had no appointment and he was very happy to assist me. He was also courteous enough to get me a rental from enterprise seeing as to I needed to go back home to Vegas.He took that extra step to ensure i had one less thing to worry about. He kept me updated the 3wks my car was being serviced. He cares about the cars but most importantly he cares about his customers. More

JR Rodriguez was very helpful navigating my service needs. Thank you JR, thank you Walter’s MB for making my vehicle service needs very seamless. needs. Thank you JR, thank you Walter’s MB for making my vehicle service needs very seamless. More

Austin Schneider at Walter's Mercedes Benz is the go to guy for Service. Austin is always very happy attentive and knowledgeable to take on any Service issue and find a positive solution. I would recommend guy for Service. Austin is always very happy attentive and knowledgeable to take on any Service issue and find a positive solution. I would recommend Austin Schneider and Walters Mercedes Benz to everyone who owns a Mercedes Benz vehicle. I want to thank Austin and all of his support. More

Best service!! I have been a customer of this dealership since 2003. They are trustworthy and has the best customer service. They send you updates how the service is I have been a customer of this dealership since 2003. They are trustworthy and has the best customer service. They send you updates how the service is going and provide a loaner if needed. More

Excellent Customer Service at Service Dept Recently I visited Service Dept at Walters Mercedes for scheduled maintenance. Mr Brandon Monaco was quite courteous, professional and thoughtful. I w Recently I visited Service Dept at Walters Mercedes for scheduled maintenance. Mr Brandon Monaco was quite courteous, professional and thoughtful. I was very pleased with exceptional customer service provided by Mr Brandon Monaco. More

I was a little upset at the cost of the repair at first but my service advisor Joe was able to help out especially since all this work was unexpected. but my service advisor Joe was able to help out especially since all this work was unexpected. More