Walter's Mercedes-Benz of Riverside - Service Center

Great service as always My car gave me a low tire pressure warning on the way home late one night. I called and left a message for Cody Burt. Before I my alarm went off in My car gave me a low tire pressure warning on the way home late one night. I called and left a message for Cody Burt. Before I my alarm went off in the morning, Cody had already called and invited me to come in any time that day. We communicated via text on my tire size and availability and by time I arrived he had the tires set aside, a loaner scheduled, and I was in and out in just minutes. Less than two hours later my car was ready. I couldn't ask for better service. More

Excellent Service Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he di Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he didn't push services on me that I was unable to do at this time. Thank you Alex! Laurie Danieri More

JR Rodriguez kept me informed & got me to the right people to answer my questions. Who knew it could be fun to get car serviced? people to answer my questions. Who knew it could be fun to get car serviced? More

Scheduled A Service JR Rodriquez was aware of the time constraints I was under to arrive at a prescheduled meeting and insured that my service was performed in such a tim JR Rodriquez was aware of the time constraints I was under to arrive at a prescheduled meeting and insured that my service was performed in such a timely manner so that I arrived on time. More

Great Experience, very professional I needed to head back to northern California and David made things smooth. The service was done quickly and he contacted me as soon as it was done. I needed to head back to northern California and David made things smooth. The service was done quickly and he contacted me as soon as it was done. More

Excellent Professional Service Alex Ramirez proved an excellent professional service that was courteous and providing knowledgeable information for my annual maintenance service and Alex Ramirez proved an excellent professional service that was courteous and providing knowledgeable information for my annual maintenance service and the recall service for software update. More

Thank you again JR and all the friendly service/loaner angels. Always a pleasing experience no matter what you have to do. Had an issue with the wipers which was fixed under warranty. Also got a runflat r angels. Always a pleasing experience no matter what you have to do. Had an issue with the wipers which was fixed under warranty. Also got a runflat replaced because it was slowly losing pressure due to a screw they found lodged in there. JR was super communicative and accommodating as always. The loaner department made the whole experience seem like a breeze. Thank you to all. More

Great service by JR Rodriguez! Went in for recall and service was done quickly and he also addressed issues I wasn’t even aware of. Thank you service was done quickly and he also addressed issues I wasn’t even aware of. Thank you More

My experience was great! My experience was awesome. As usual the staff was kind and courteous. My service agent was professional. He explained in detail what steps,he was goin My experience was awesome. As usual the staff was kind and courteous. My service agent was professional. He explained in detail what steps,he was going to take to assist me with my car concern. More

Brandon Monaco was very helpful in keeping me informed as my car was being serviced. Every thing went very smoothly and efficiently. Thank you Brandon. my car was being serviced. Every thing went very smoothly and efficiently. Thank you Brandon. More