Walter's Mercedes-Benz of Riverside - Service Center

Best customer/ advisor service I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best decision I ever made. My service advisor Mr. Alex Ramirez was just superb! The courtesy, the explanation of the services, getting us a loaner and providing information on the status of the service being performed was just awesome. Professionalism and interaction with the customer by Mr. Ramirez throughout the entire process was a really great experience. More

Great service Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. More

The best Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. More

E400 First Check Up The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my reque The service was outstanding, had some a lot requests and all were met with out any concerns. Mr Austin was very helpful with meeting with all my requests in regards of my E400. More

Couldn’t be better Very quick and easy experience. Just a quick service. I’m so used to waiting hours on end for something simple to be done. I enjoyed how painless and Very quick and easy experience. Just a quick service. I’m so used to waiting hours on end for something simple to be done. I enjoyed how painless and quick everything was. Wishing everything was this easy More

Above and Beyond! Austin Schneider went above and beyond to make sure our GLS was fixed properly! He called us to update us on everything that was happening to our vehi Austin Schneider went above and beyond to make sure our GLS was fixed properly! He called us to update us on everything that was happening to our vehicle and dealt with our insurance company since this was an insurance claim. We were very happy with his attentiveness! Thanks Austin! More

Best service! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! Service was great! Joe was extremely helpful. He provided quick and efficient service. I love coming to this dealership, my car is in the best hands! See you next year More

Great service Walters Mercedes is a great place to service your vehicle. Brandon is my advisor and he always explains things to me and make me feel like family. Walters Mercedes is a great place to service your vehicle. Brandon is my advisor and he always explains things to me and make me feel like family. More

Awesome! I had my moms C300 in for service and I was told I needed brakes. Joseph was able to get me in a loaner car and it ready that afternoon. Thank you! I had my moms C300 in for service and I was told I needed brakes. Joseph was able to get me in a loaner car and it ready that afternoon. Thank you! More

Great customer service My advisor Joe was extremely knowledgeable with showing me my navigation and apple car play, he took his time and made sure all my questions were answ My advisor Joe was extremely knowledgeable with showing me my navigation and apple car play, he took his time and made sure all my questions were answered. Excellent customer service here at Walter's Mercedes. More