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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,028 Reviews

3,028 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 01, 2019

Left side mirror changed I was skeptical to go there at first, but I am glad I did. Cause the price was fair and the service is top notch. More

by bysmith28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! Providing top-notch service and deals is our goal, and we are so pleased that our efforts met your satisfaction. Please let us know how we may serve you again in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

July 01, 2019

Very satisfied Austin Schneider was very helpful and answered all my questions and concerns, and also followed up with a courtesy call. I will always continue to do More

by Craig42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your feedback, Craig! We are so glad that Austin could be of such great assistance to you. We are proud to have your loyalty, and we look forward to continue serving you in the future! Please feel free to give us a call if you have any further questions or concerns until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 30, 2019

Total excellence Ease of service process from driveway to checking in, getting courtesy vehicle to picking up car...effortless and excellence!!!! It makes getting serv More

by Gdzdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing our customers with seamless experiences is so important to us, and we are happy to hear that you found your recent visit to be 5-stars all-around. We wish you safe travels and look forward to working with you again when your vehicle is ready for its next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

My Experience at Walter's Mercedes I would like to take the time to tell you that your service advisor David Greene showed me how coming to get my car serviced doesn't have to be like g More

by gvivanco4331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! It is our goal to make our customers' experiences as seamless as possible, and we are thrilled that the quality and efficiency of our work met your satisfaction. Providing quality service is so important to us, and we will be sure to continue to do just that in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

Great person David greene always respectful ,on time , and have everything done right. David always make sure I am happy and satisfied with my service. Will always More

by terry galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Terry, Thank you so much for leaving David this very kind review! It is a pleasure to hear that he consistently provides you with respectful, precise, and efficient service, and he will proud to know that he has your confidence. Please let us know how he and the team may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 28, 2019

GREAT CUSTOMER SERVICE Walters dealership is great. I recently worked with Cody Burt who was polite, knowledgeable, and made my visit a breeze. He was friendly and patient More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt, Krystin Escobedo
Jul 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review, Lynn! We are proud to have your confidence and delighted to know that Cody took such good care of you throughout your recent visit. We wish you safe travels. If you have any further questions or concerns, please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

Never disappoints, went above and beyond. Came in for a recall and Cody was able to get me in and out in about an hour (exactly what he had estimated when I arrived). Additionally, my passenge More

by Ehp1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing quality service is so important to us, and we are pleased that Cody and the team could swiftly get your vehicle back in its pristine condition. We are honored by your kind words and your confidence in our dealership, and we look forward to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

Excellent I love my car! In all my years of being a auto owner I’ve dealt with employees that have disappointed me or a pleasure to work with and Cody Burt, w More

by 1Asianmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Cody this wonderful review! We are happy to hear that he was transparent and attentive, and that you found his service to be so exceptional. He will be so proud to have earned your loyalty, and we are certain that he will continue to take great care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 27, 2019

GREAT CUSTOMER SERVICE My experience at Walters Mercedes-Benz was one of the best dealerships I've ever been to. The staff was great and very polite as soon as I walked thro More

by MichealO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Walter's Mercedes-Benz of Riverside responded

Micheal, Thank you so much for your fantastic review! We are honored by your kind words and thrilled to know that Joseph provided you with the quality service that you so much deserve. Your safety and satisfaction are so important to us, and we look forward to continuing to offer you and your vehicle nothing short of the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

June 26, 2019

Service Mr. David Greene was very helpful with my vehicle problem.The service was excellent The overall experience was 100% satisfactory! i would go back to W More

by Manat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review. 100% satisfaction is exactly what we aim for, and we are thrilled to hear of your contentment with your recent service visit. We are proud to have earned your confidence and look forward to continue serving your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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