Walter's Mercedes-Benz of Riverside - Service Center

good experience making the appointment was easy, servicing the car was easy, and I felt like I was in good hands! I will come back for my next service and ask for Aus making the appointment was easy, servicing the car was easy, and I felt like I was in good hands! I will come back for my next service and ask for Austin Schneider again. More

Austin Schneider..... Service Above and Beyond Customers don't need any altercations..... I certainly don't need any automotive mind control ... No poorly rendered service, in the show room. Customers don't need any altercations..... I certainly don't need any automotive mind control ... No poorly rendered service, in the show room. Hey, Walter's! Give Austin Schneider, A Raise...... I appreciate accurate information..... Even more so, I value friendly recognition. All in all Austin Schneider should be, employee of the year on the wall..... More

Perfect Austin Schneider did an amazing job of making me feel at home and comfortable. I didnt feel like he was selling me stuff I did not need and I now have Austin Schneider did an amazing job of making me feel at home and comfortable. I didnt feel like he was selling me stuff I did not need and I now have someone I can trust. I will be coming back to Walters for all my needs service and sales. More

Much appreciated A special thank you to Jr Rodriguez for always helping me with my car's services! My daughter and I live far from this location but this dealer is the A special thank you to Jr Rodriguez for always helping me with my car's services! My daughter and I live far from this location but this dealer is the one we'd always prefer to visit amongst all because of employees such as Jr. More

Finally! I took in my Sprinter Van to this location. I've been to many Mercedes service department all over southern CA but none compare to Walter Services. Ad I took in my Sprinter Van to this location. I've been to many Mercedes service department all over southern CA but none compare to Walter Services. Adam, thank you for being my go to man. More

Good communication walked into the service department I requested to work with Adam but David helped me while Adam was at lunch . Thank you David for pointing me in the walked into the service department I requested to work with Adam but David helped me while Adam was at lunch . Thank you David for pointing me in the right direction and thanks Adam for always getting back to me stat! More

Great experience I took in my car in to check on a noise it was doing. I was not sure why it was doing it or what was wrong with it Mr. Alex Ramirez was able to assist I took in my car in to check on a noise it was doing. I was not sure why it was doing it or what was wrong with it Mr. Alex Ramirez was able to assist me and explain to me what was wrong with it. He was able to give me so much great information and he knew what he was talking about. He has good knowledge and was really helpful with me. More

Thanks Mr. Ramires I had to take my car in for a noise it was making when I would accelerate. I had taken my car to a different service shop but they were unable to dete I had to take my car in for a noise it was making when I would accelerate. I had taken my car to a different service shop but they were unable to detect a problem. I took my car to Walters service and Alex helped me out. He was very kind, and helpful. I even got my car before the promised date. Thanks so much, Alex. More

Cody Burt is an awesome service advisor! Cody Burt was so helpful and friendly and offered great customer service. He was very thorough and kept me updated on the status of my vehicle. I appr Cody Burt was so helpful and friendly and offered great customer service. He was very thorough and kept me updated on the status of my vehicle. I appreciate his hard work and will definitely be back. More

Service Finally found a dealer that has a positive environment and efficient flow. Thank you Adam for the updates on my van and the thorough explanations. Finally found a dealer that has a positive environment and efficient flow. Thank you Adam for the updates on my van and the thorough explanations. More