Walter's Mercedes-Benz of Riverside - Service Center

"JR Rodriguez is my all time favorite Service Adviser! Whenever I need servicing for my vehicle, I appreciate how JR Rodriguez responds in a timely manner and gives me the all of the assistance that I need Whenever I need servicing for my vehicle, I appreciate how JR Rodriguez responds in a timely manner and gives me the all of the assistance that I need to have my car running like it was before! Very polite and always professional! Thanks for all that you do! More

JR Rodriguez is your best Service Advisor I want to call this review a five Diamond review. I couldn’t ask for a better service. Thank you for the quality you provide I want to call this review a five Diamond review. I couldn’t ask for a better service. Thank you for the quality you provide More

Great Experience! My service advisor, Alex Ramirez, has been my advisor on multiple cars in the past. I appreciate his experience and professionalism. He understands My service advisor, Alex Ramirez, has been my advisor on multiple cars in the past. I appreciate his experience and professionalism. He understands my concerns and works to make my service experience quick and effortless. I have also called on general Mercedes issues, not specific to a service, and he has taken the time to help me think through all of the issues. I know that when he is working with me on my service, the experience will be a smooth one. More

in and out under a hour recall air bag was very easy with appointment. Adam Garica was very informative about the entire process, Thanks again for your care in handling my Sp recall air bag was very easy with appointment. Adam Garica was very informative about the entire process, Thanks again for your care in handling my Sprinter. More

Top Notch Service Nothing but the best service at Walter's Mercedes Benz. Joseph was above and beyond helpful with my service experience. He kept me informed during t Nothing but the best service at Walter's Mercedes Benz. Joseph was above and beyond helpful with my service experience. He kept me informed during the entire process. He had recommendations that I thought was very helpful. I appreciate Joseph for following up with me regarding the service I received. Kudos to you Joseph! More

Service great Joseph is welcoming, updating me all the time regarding the status of service. I donit have to wait for a long time. Answers question s and concerns p Joseph is welcoming, updating me all the time regarding the status of service. I donit have to wait for a long time. Answers question s and concerns promptly and knowledgeable. Very respectful and helpful. More

J.r. Rodriguez was very helpful and polite. It's probably one of the best customer service I've ever received, J.r. Rodriguez is very professional and very helpful, he's very knowledgeable about It's probably one of the best customer service I've ever received, J.r. Rodriguez is very professional and very helpful, he's very knowledgeable about the cars and the process of the service department. More

Wife’s E350 brake service I had another fine service experience at Walter’s Mercedes Benz of Riverside. David Greene and Cody Burt provided excellent service support of my wife I had another fine service experience at Walter’s Mercedes Benz of Riverside. David Greene and Cody Burt provided excellent service support of my wife’s E350. I was provided a quick check in, advised on time for brake service and cost, and provided a loyalty vehicle. Vehicle was completed earlier than estimate, and checkout was a breeze. More

Great service Alex Ramirez did a great job. Looking forward to my next service appointment. Again great job Alex. Great service-great service-great service-great s Alex Ramirez did a great job. Looking forward to my next service appointment. Again great job Alex. Great service-great service-great service-great service. More

Motor Replaced Rod blew through side of motor. Had to have entire engine replaced. Gave me a top notch courtesy vehicle. Kept me updated. Let me see my car in the me Rod blew through side of motor. Had to have entire engine replaced. Gave me a top notch courtesy vehicle. Kept me updated. Let me see my car in the mechanic shop. Drives good as new. More