Walter's Mercedes-Benz of Riverside - Service Center

B2 service Brandon was excellent Quick and directly to the point as well as very knowledgeable on what my service as needed and he came to me at the waiting area Brandon was excellent Quick and directly to the point as well as very knowledgeable on what my service as needed and he came to me at the waiting area More

Service evaluation I received an excellent help from J.R. Rodriguez and loan car service. I highly recommend this dealership. Excellent Mercedes dealerships in Inland I received an excellent help from J.R. Rodriguez and loan car service. I highly recommend this dealership. Excellent Mercedes dealerships in Inland Empire area! More

Happy Customer Adam, was so efficient and professional. He explained in detail all of my questions. Made sure that I was out in time promised! As always Walters serv Adam, was so efficient and professional. He explained in detail all of my questions. Made sure that I was out in time promised! As always Walters services exceed my expectations, is why I rather take my car there instead of Palm Springs Mercedes dealership! More

Best service Brandon Monaco of the Walter’s Mercedes Benz of Riverside is the best. Very helpful..accommodating...great delivery of service... Wouldn’t go elsewh Brandon Monaco of the Walter’s Mercedes Benz of Riverside is the best. Very helpful..accommodating...great delivery of service... Wouldn’t go elsewhere... Highly recommend More

David Greene @ Walter's was very helpful! I had to replace one of the keys for my 2009 Mercedes E350. I was referred to David Greene in service. David got me in & out very quickly for my ser I had to replace one of the keys for my 2009 Mercedes E350. I was referred to David Greene in service. David got me in & out very quickly for my service call. Thank you David. More

Great service at Walter’s - Service Rep Cody Burt I was immediately seen upon arrival. Once a solution to the issue had been determined, Cody Burt contacted me and provided a loaner car. Walters also I was immediately seen upon arrival. Once a solution to the issue had been determined, Cody Burt contacted me and provided a loaner car. Walters also made it easy for me to trade in my loaner car for one that was more accommodating (CLA was much too small for me). Car was finished on time and best of all, the repairs were done under warranty without me having to insist that they should be covered under warranty like I’ve had to do for other cars. I really liked that Cody kept me informed via text as opposed to leaving a voice mail because it allowed me to get back to him when I had time vs stopping what I’m doing to take a call or trying to chase him down with trying to call back. It was also a good way for our exchanges to be documented so when I had to explain the issue to my wife at some point in the future, I had exact diagnosis without having to try to remember what I was told/make something up. More

Great Experience J.R Rodriquez took good care of me and my car was serviced in the said time frame. Everyone was friendly and the waiting room was pleasant and well s J.R Rodriquez took good care of me and my car was serviced in the said time frame. Everyone was friendly and the waiting room was pleasant and well stocked with delicious refreshments. Would absolutely recommend this dealership for all Mercedes Benz needs. More

The best customer service. Very professional and up kept. They are so nice, caring and kind. Always treated with respect. Absolutely the best place ever. customer service. Very professional and up kept. They are so nice, caring and kind. Always treated with respect. Absolutely the best place ever. More

Second time to come here Love this place so much, and I will come here again. Austin helped me a lot even though I spent more than 3 hours to wait my car be finished, he was s Love this place so much, and I will come here again. Austin helped me a lot even though I spent more than 3 hours to wait my car be finished, he was still very patient to tell me what was going on with my car. More

Consistent good service. Walter's has a well-organized staff. From the time someone checked me in upon arrival to being led to my preferred service advisor, to registering wha Walter's has a well-organized staff. From the time someone checked me in upon arrival to being led to my preferred service advisor, to registering what I wanted done with my car and being shared with pre-service advice took only a few pleasant minutes. Estimated length of service was dead on, and payment was at the desk of the service advisor so no time wasted on my part lining for the cashier. Car was cleaned inside and outside, parked pointing to the exit, and I comfortably drove off as soon as I was handed my key. More