Walter's Mercedes-Benz of Riverside - Service Center

Best service Cody Burt helps us at Mercedes and he is the best I will only deal with him as he is so knowledgeable and helpful and goes out of his way to help us w Cody Burt helps us at Mercedes and he is the best I will only deal with him as he is so knowledgeable and helpful and goes out of his way to help us with whatever we need. Definitely ask for Cody if you want great service! More

Always My Favorite I cannot emphasize how pleased I am with JR, whenever my car needs maintance, or I may be situation of concern, JR goes above and beyond to provide t I cannot emphasize how pleased I am with JR, whenever my car needs maintance, or I may be situation of concern, JR goes above and beyond to provide the highest quality of service. Many times I have put JR in a short notice situation but he always finds a quick fast solution to get me in and out with as little time possible, He takes off a great deal of stress off my busy schedule when it comes to my car. I am very pleased to say I would highly recommend his service. thank you JR Rodriguez !!! More

Easy Service I brought my car in for service with David Greene and he made it quick and easy. David was at lunch when I picked up so his partner Cody helped me out I brought my car in for service with David Greene and he made it quick and easy. David was at lunch when I picked up so his partner Cody helped me out and he was super friendly. Another great experience at Walter's. More

Great Service Got appointment very quick at a time that was convenient to me and was in and out in no time. I was very pleased with the friendly customer service. Got appointment very quick at a time that was convenient to me and was in and out in no time. I was very pleased with the friendly customer service. More

Always courteous Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. More

Working with David Greene is always a pleasure . He always understands the problem and gets it taken care of on short notice and with uncanny speed. . He always understands the problem and gets it taken care of on short notice and with uncanny speed. More

Brakes I was experiencing a slight vibration when I come to a stop with my GLK 350 Mercedes. I came in and as usual Austin Schneider provided me excellent cu I was experiencing a slight vibration when I come to a stop with my GLK 350 Mercedes. I came in and as usual Austin Schneider provided me excellent customer service. They replace the brakes pads and my vehicle seems to be working better. Thank you for your kindness, and willingness to help. Sincerely, Leslie W. More

Concerned, Caring, Considerate!! Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something S Customer Service at this Dealership is awesome from the time you pull in until you pull out! All faces are smiles! I needed some help with something Special and Questions on my Car...Mark was an outstanding help with helping me understanding the issue. He has an outstanding concern for the customer and their Car. He went far and beyond what I could imagine! Always keeping me informed on the work just outstanding!! Care and Concern is Key! Thank you Mark! I More

Another great service I had been in for service once before and Brandon Monaco was my Service Advisor. I asked for him again this time because of the great service and prof I had been in for service once before and Brandon Monaco was my Service Advisor. I asked for him again this time because of the great service and professionalism. Again, the service was top notch.I was updated frequently and notified of my vehicle's needs. I am the director of a large nursing facility and wish I had more staff with the same level of customer service.I recommend Brandon 100% to ensure your vehicle is treated the way you would treat it. Everyone was great.I wish I knew everyone's names, but kudos to all the staff at this dealership. More

always a great experience Adam Garcia has helped me on several occasions and always makes the process convenient. I couldn't ask for a better advisor or dealer experience. than Adam Garcia has helped me on several occasions and always makes the process convenient. I couldn't ask for a better advisor or dealer experience. thank you!! More