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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,035 Reviews

3,035 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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July 07, 2018

CODY BURT IS AWESOME I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My More

by Sckneifl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew her name but the young girl who works the service loaner desk was so sweet & very accommodating! , Cody Burt
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for another kind review! It makes us so happy to know that Cody has provided you with service that you are so satisfied with, and that your overall experience was so thoroughly pleasant! We appreciate your recommendation, and we hope to continue to impress you with our assistance in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Cody Burt is a great service adviser Recenty, we brought our 230C in for service and some repairs. Cody did an excellent job of letting us know the progress of the work and took care of m More

by wuriephoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We're so glad that you are so content with Cody and the service that he provided you with! It's so great that he was so informative and thorough throughout your entire experience. We hope to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Service visit Brian clegg was awesome. He made sure my experience there was without problems. Went above and beyond for me and recommend this service agent for y More

by Brett18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Brett, It's great to hear that Brian ensured that your recent service visit was so smooth! We appreciate your kind recommendation, and we hope that you will continue to confide in us to care for your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Satisfactory! I I love getting my car serviced at Walter's, Riverside. Aside from doing an excellent job servicing my car, the staff are extremely friendly most parti More

by Victoria Lesser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Victoria! It's so wonderful to know that you are so confident in Walter's Riverside and the service that Brandon and the team provide you with! We're so glad to know that they have ensured that your experiences have been so top-notch- from the quality of work to the time taken! We hope that we are able to continue working with you for years to come! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

Great job as usual. Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this rating! We're so pleased that Adam and the team took care of you and your vehicle so promptly and efficiently! We are so fortunate to have earned your confidence, and we hope to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 05, 2018

J.R Rodriguez I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my se More

by lgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 15+ years of loyalty to Walter's Mercedes-Benz! It's a pleasure to know that JR and the team have consistently been able to provide you with the assistance needed to keep both you and your vehicle welltaken care of! We appreciate your kind review, and we look forward to continuing to offer you our best assistance for years to come! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 02, 2018

Exceptional service I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not tr More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Maria, Thank you so much for your four years of loyalty! It's wonderful knowing that you are consistently satisfied with the service that we provide for you, and we look forward to continuing to impress you with our efforts for years to come! We hope to hear from you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 02, 2018

Happy Customer My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs co More

by Marcy T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Marcy, Thanks so much for taking the time to share this review! It's awesome to know that Austin and the team provided you with such an extraordinary experience. We strive to provide our guests with solely transparent and high-quality service, so it's great that you feel so confident about the service that you received. Please let us know if there is anything we may assist you with in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 01, 2018

Great service experience with Austin Schneider! Would highly recommend Austin and Walter's M-B of Riverside - quick and easy service and very friendly team. Got me in same day and out under an hour. More

by lakersfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for sharing your experience! It's awesome that Austin ensured that your recent service visit was so efficient and hassle-free! We hope to see you again the next time you are in need of automotive assistance. Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

Service Walter Mercedez is not only a car dealership but they make you feel like home , they explained every single detail about your service they are very pr More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lucio, Thanks so much for sharing this review! It makes us so happy to know that you feel so comfortable and well-informed during your visits! We hope we are given the opportunity to offer you the same quality service in the future! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

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