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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,011 Reviews

3,011 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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June 08, 2018

Great impression by bringing solutions. Alex Ramirez go extra mile to ensure customer's satisfactions so did it this time. his ability to provide service to the client is excellent and I can More

by panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Alex constantly aims to do all that he can to satisfy his guests' needs! We're so glad that you are so confident in his services. We hope to see you the next time you are in need of service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Annual Service Alex Ramirez is our guy. Excellent service person, always honest with the estimate. He advises us on what can be done now and what can be done later. More

by Brunson, Angie 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Angie, It's so great to know that Alex is so thorough in ensuring that you are well informed about your vehicles and the services that you are in need of. Our customers' safety and satisfaction is of the utmost importance to us. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

First class Everything every time I go to Walters it is first class, from service to the waiting room lobby to the friendly Staff. JR Rodriguez is awesome. Very More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The welcome staff is great, when you first pull up., Austin Schneider
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Elvis, We're so glad that JR and the team are able to consistently provide you with such quality service, and that you so greatly enjoy the entirety of your experiences. We hope that you will continue to confide in us for your automotive needs in the future. Thank you for your kind review. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Awesome Dealership!! Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love thi More

by Sandy1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Andrew Wagner, David Greene
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sandy, It's so great to know that Brandon provided you with such extraordinary service. We appreciate your loyalty to our dealership, and we hope to continue to be of assistance to you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

service and maintence Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known More

by C.HOLIDAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Austin Schneider
June 08, 2018

Service Department Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great d More

by Alarcon, Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sylvia, It's such a pleasure to know that Alex consistently offers you exceptional service, and that he makes your experiences so hassle-free. We hope you continue to confide in him to take care of your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Always a pleasure Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I More

by ODPino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased that Cody consistently takes such great care of you during your service visits. It's so important that each of our guests are completely educated about their services that they receive, as well as what they will need to receive in the future, so it's great that he keeps you well informed! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

100% satisfied with their services. My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great custom More

by Rochelle 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Wyman Apple
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Rochelle, Your best interest is ours as well, so it's awesome to hear that David was so devoted to accommodating your needs and ensuring that you were fully satisfied with your visit. We hope that you will return so that we may continue to offer you quality service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Consistently reliable and very good. The service department is very good delivering excellent service. JR Rodriguez proved to be an excellent service advisor for many years.He is respons More

by Linda Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Linda, We're pleased to know that you are so content with JR and his service, and that he is consistently so helpful and informative to you during your visits. We hope that JR and Walter's will continue to sustain your trust and loyalty! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 06, 2018

Great Services To whom it may concern, Walters Mercedes of Riverside. I would like to take the time to personally thank Mark Interlicchia Service Manager at Wa More

by Sam23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, Julio Guerrero, Ari Abdolhosseini
Jun 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Wisam, We greatly appreciate you taking the time to leave us this review. We strive to work with transparency and integrity, while aiming to provide the most positive guest experience to our guests! It's so awesome to know that Mark did just that while thoroughly ensuring that your service was completed perfectly! We hope you will continue to confide in us for your service needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

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