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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,010 Reviews

3,009 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 07, 2018

PLEASURE TO DO BUSINESS WITH ! Always a pleasure to have our service done with Walter's. Cody Burt was very accommodating and a pleasure to do business with ! Vehicle was serviced i More

by lilly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lilly, Thanks so much for being a repeat customer. It makes us feel great to know that you are so confident in our services, and that Cody maintained your expectations during this past visit! We hope to continue to work with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 04, 2018

Mercedes Experience A great car needs complimentary service. Walters does just that. Timely and professional. My service advisor David Green, was exceptional, both in k More

by Rollrite2mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to leave us this kind review! We're pleased that David was able to share his expertise with you and provide you with an experience that exceeded your expectations! Thanks so much for confiding in Walter's Mercedes-Benz for your automotive needs. Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 04, 2018

wonderful service guy David is the most valuable service person at Walters Mercedes. He takes the time out and get you out on a timely matter. He always has a smile on his More

by terry galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Terry, David definitely is a great asset to the team, and it's great that you have so much confidence in him! We're glad that he consistently offers you quick and friendly service, and we hope that you will continue to confide in him for years to come! Please check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 03, 2018

Service Department Adam Garcia was friendly, courteous, and professional. He took care of changing the tires on our company vehicle, and we are pleased with the quality More

by TriCountyFire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's awesome to hear that you are so content with the quality of both the work and service that Adam provided you, and it makes us happy to know that he has earned your trust! We look forward to working with you for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 02, 2018

Great service!!! Cody Burt was a very good service agent who gave me a very detailed description of what my car needed to have done and the work was done in a timely m More

by Mrs. CYJames
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Cody serviced you and your vehicle with such integrity and efficiency. We agree that he is a great example of the Walter's standards, and we are positive that he will be so thrilled to hear of your kind feedback. See you soon! Please check back here for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great customer service David Greene always provides great customer service every time I come in. Very professional and gets my car back to me in a timely manner. More

by JaxsonG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being a returning customer, Jaxson. It's so great that David was able to provide you with quick and smooth service yet again! We look forward to continuing to work with you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Great overall service Great Experience from start to finish. David is my advisor when I bring my e 350 in. Everything is handled at a timely manner. I’m in and out very qui More

by Ktiff350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great that David is able to provide you with a quick and overall positive experience from the very beginning of your visit. We hope that you will continue to trust in David and Walter's Mercedes-Benz, and we hope to continue doing business with you. Thanks! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Car service Thank you . You are very helpful. You’ve arranged fir me to be able yo pick up my car even after the dealership was closed. More

by Boyet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi there, We're just so glad that we were able to be of assistance to you! We hope everything is running smoothly! Let us know if you have any further questions or automotive needs! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

Wonderful sprinter service Walters always exceeds my expectations when it comes to there service department. From their knowledge of the brand to helping me making choices and w More

by Amy s.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thanks so much for your kind review. We are so pleased that Adam was able to make such a positive impact on your recent visit and that you are so confident in our services! We thank you for your loyalty to Walter's Mercedes-Benz and we look forward to continuing to work with you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 01, 2018

maintainence David Greene did a good job and made customer satisfied with Walter MB's service, he is also a responsibly and professional person in service team. More

by y92229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, David Greene
May 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating. We're so glad that David provided you with a satisfactory experience during your recent visit. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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