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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,998 Reviews

2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 01, 2018

Excellent Customer Service I was very satisfied with the customer service provided to me by Mark Interlicchia who was very kind, respectful, pleasant anv very professional as we More

by Víctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great hearing you were satisfied with the customer service provided by Mark. Thank you for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Great service Walters Mercedes service is top notch. Brandon Monaco is the best. Highly recommend this dealer to my friends and family. Keep up the good work. More

by M Cornejo
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about our service department. We're overjoyed Brandon has stood out to you as the best. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Awesome service. Great service. The best service in IE. Brandon Monaco is the best service advisor I have ever had. My vehicle is running great. Met all expectations. More

by HelenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Helen thank you for your five star review. We're glad Brandon has your vehicle running great and met all your expectations. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

fabulous service brandon monaco is the best service advisor I know. he got my vehicle in and out very quickly and my vehicle has never ran better More

by boleslovdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing five star review. We're glad Brandon was able to have your can in and out so quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Best service experience I took my e-class in for service and Alex Ramirez was great. Answered every question I had and kept me up to update on everything. I’d definitely reco More

by 909E300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and his team could answer all your questions in regards to your E-Class. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Above and beyond The service Alex Ramirez delivered was absolutely phenominal. He went out of his way to insure that I got the best service. He genuinely cares about h More

by Pablo2483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Pablo for your five star review. We're glad Alex went above and beyond to ensure your satisfaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 30, 2017

Excellent Service Alex Ramirez is the only person you should contact here. I went in for an oil change service and I decided to wait. Alex, explained everything in a More

by Hmora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your strong review and recommendation of Alex. We're overjoyed he was able to have your vehicle done sooner than anticipated. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Pleasant oil change and update Adam Garcia is the Speinter specialist, and he is most pleasant and very knowledgeable. He communicates well, and follows through. I find him a deligh More

by Gw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great knowing Adam is knowledgeable while still being ppleasant. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Quality service experience I truly appreciate the customer service provided to me by Walters MBZ of Riverside. Especially from my service representative David Greene. He is alwa More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Deon we're glad David always give you quality customer service! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Austin Schneider service Austin was excellent to work with...a true asset to the dealership. He is attentive and thorough in his work. I will ask for him specifically on my More

by Shahna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Shahna we're glad Austin was attentive and thorough. Thank yu for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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