Walter's Mercedes-Benz of Riverside - Service Center

Best service alway! Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should Mark Is the man! His professionalism is outstanding. He takes care of any problem and makes it seem like it's so easy. Every service manager should be like him. More

Service rep Alex Ramirez Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was rea Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was reasonable for the work being done. More

Great Service I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issu I would like to thank Austin Schneider at Walter's Mercedes-Benz for his excellent support in the service center. I presented several maintenance issues and Austin provided timely and helpful advice regarding all services I was needing and purchasing. Austin was extremely attentive and he listened to all of my concerns with a great deal of patience, explaining which product would best suit my needs. He also ensured that I received paperwork for a rebate on the product I purchased. He has a caring approach and is a true professional. Thank you again! More

Brandon Monaco took care of all my needs I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert I have an older Benz left to me when my Dad passed away. I wanted it looked at by a dealer since it had been sitting a bit and needed a new smog cert. Brandon and the service department took care of all my concerns plus. The car runs like new, can't thank you enough for your help! More

Quick to reply and courteous While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appre While our car was in repair, he was very prompt to answer any of our questions and tried his best to deliver our requesst to the technician. We appreciate of his excellent service and highly recommend him. More

Happy Wife, Happy Life My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fix My wife's 2008 Smart car would not go into park when I stopped to get gas for her. I called Walters and they got me in that afternoon. They had it fixed in a few hours and the wife is happy again More

Walters's automotive has the best customer service Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every time we meet with a hug and a smile. He's a gem at Walter's and genuinely kind and that's why I keep coming back because of employees like him. Not to forget Alex Ramirez, JR Rodriguez in service and Kelen in concierge! More

Great first experience with the Service shop! This was my first experience with the Walters' Service side of the house. Our Sprinter van has done great all year, and my 10,000 mile/one year servi This was my first experience with the Walters' Service side of the house. Our Sprinter van has done great all year, and my 10,000 mile/one year service was due. All went perfectly (essentially it was an oil change and just checking all the other stuff you do when you're in there anyway) and I was out sooner than they'd estimated. David Greene was my Service Advisor and he was very helpful and courteous. I expect I will ask for him again when I come back for "service B" at 20,000 or two years...I'm looking forward to Walters' getting the wash bay built that will allow the Sprinter vans to get washed too. It's so big, most places can't do it, so having the opportunity at the dealership will be a HUGE draw!! Brent More

Service Department Just a quick note to say thank you to David Green for handling my service appointment today and hats off for doing an outstanding job. Just a quick note to say thank you to David Green for handling my service appointment today and hats off for doing an outstanding job. More

The best man service man David Greene is a very polite and courteous ! He takes care of Buisness and makes sure that everything is taken care of before and after service is co David Greene is a very polite and courteous ! He takes care of Buisness and makes sure that everything is taken care of before and after service is complete. More